Dispatcher (Rajwinder Kaur)
Brampton,CA
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatcher Office Assistant
DIPS EXPRESS
11.2022 - 06.2024
- Competence in providing excellent customer service to brokers, which aids in establishing long-term relationships with them.
- Able to keep track of accounts payable and receivable, prepare payrolls in accordance with organizational standards, and have knowledge of cash advances, T-checks, and detention periods.
- Potential for city dispatch proficiency in organizing scheduled pickups and deliveries by paying closer attention to driver activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing, and tracking of 5-6 fleet vehicles.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Dispatcher
Rai Dispatch(volunteer Experience)
09.2022 - 11.2022
- Potential in reserving loads on the board through software like, load link and DAT load board, according to recent appraise and having immense knowledge of load tender, customers invoice and BOL.
- Extensive knowledge of enumerate loads and data entry for ACE e-manifests, ACE shipment, and ACI cargo using AVAAL software.
- Arrange and handle cross-border customs documentation, including PAPS and PARS.
Security Guard
Amazon(part-time)
05.2021 - 10.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Administrative Assistant
Nukraa's Global
06.2019 - 02.2021
- Offered professional first impression to visitors and callers and gave knowledgeable assistance
- Created and maintained spreadsheets with advanced Excel functions and calculations to develop reports and lists
- Handled sensitive information with discretion while maintaining confidentiality protocols
- Trained new administrative staff members in company procedures and best practices.
Education
P.G.D. Certificate - Cyber Security and Computer Forensics
Lambton College
Mississauga, Canada08.2022
B.Tech. - Information Technology
BFCET
Bathinda, India04.2018
Skills
- Data Entry
- MS Office
- Customer interaction
- Route Planning
- Excellent Communication
- Typing Speed
Certification
- Medical terminology
- Emergency First Aid with CPR "B" & Cardiopulmonary
- Security Guard License
- Rai trucks dispatch & brokerage specialist Certification
Timeline
Dispatcher Office Assistant
DIPS EXPRESS
11.2022 - 06.2024
Dispatcher
Rai Dispatch(volunteer Experience)
09.2022 - 11.2022
Security Guard
Amazon(part-time)
05.2021 - 10.2022
Administrative Assistant
Nukraa's Global
06.2019 - 02.2021
P.G.D. Certificate - Cyber Security and Computer Forensics
Lambton College
B.Tech. - Information Technology
BFCET
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