DIPTI PATEL
BRAMPTON
Summary
Experienced with handling cash transactions efficiently and providing excellent customer service. Utilizes strong organizational skills to maintain clean and orderly workspaces. Knowledge of retail operations and effective communication techniques.
Experienced with quality control protocols to ensure compliance and product integrity. Utilizes attention to detail and problem-solving skills to identify and address non-conformities. Knowledge of inspection techniques and quality assurance best practices.
Overview
24
24
years of professional experience
Work History
Store Cashier
Xpress Convenience
12.2021 - Current
- Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
- Improved communication between front-end staff members by participating in regular team meetings.
- Collaborated with team members to maintain a clean and organized store environment, promoting a positive shopping experience.
- Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.
- Aided in inventory management by restocking shelves and conducting routine audits of merchandise levels.
- Enhanced customer satisfaction by efficiently processing transactions and providing excellent service.
- Resolved customer complaints professionally, ensuring their needs were met and fostering loyalty.
- Balanced cash drawer at the end of each shift, ensuring all funds were accounted for correctly.
- Proactively assisted coworkers during busy periods to ensure efficient workflow throughout the store.
- Managed register during high-volume shifts, maintaining accuracy and efficiency in financial transactions.
- Assisted customers with product inquiries, helping them make informed purchasing decisions.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Packer
Amazon
10.2019 - 02.2020
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Reduced packaging time, carefully selecting and using appropriate tools and methods.
Quality Control Inspector
Yazaki North America
01.2004 - 07.2019
- Assembled automotive parts
- Reviewed other employees’ assembled parts for quality control
- Prepared daily reports on employees’ quality assembly line production
- Provided feedback to team members for improvements
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Store Cashier
ESSO Gas Station
11.2016 - 01.2018
- Handled cash transactions accurately and efficiently
- Balanced cash register at the end of each shift
- Provided fast and efficient service to customers
- Received and served customers’ orders in a friendly manner
- Achieved excellent attendance record, consistently arriving on time for scheduled shifts ready to fulfill responsibilities.
- Provided support during promotional events by setting up displays, distributing materials, or assisting customers as needed.
- Contributed to increased sales through upselling techniques and suggestive selling of store products.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
- Resolved customer complaints professionally, ensuring their needs were met and fostering loyalty.
Packager
Everest Manufacturing
01.2001 - 01.2003
- Prepared inventory for shipment
- Prepared clothing materials and sewed sweatshirts and T-Shirts
- Improved packaging speed without sacrificing accuracy, balancing quality with efficiency.
- Followed packing processes to increase speed and accuracy.
- Re-packaged damaged or incorrectly packaged items.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
Education
Bachelor of Commerce - First Year
Garda College
01.2000
High School Diploma - undefined
Shree.M.N. Vidyalay
01.1999
Skills
- Hardworking, organized and punctual
- Work well in competitive and challenging environments
- Excellent communication and interpersonal skills
- Honest and reliable
- Able to handle customers’ requests, complaints and inquiries
- Work well independently as well as part of a team
- Able to pick up new information and systems quickly
- Quick learner, reliable and creative
- Reliability and punctuality
- Cleanliness and hygiene
- Cash handling expertise
- Maintaining store appearance
- Handling returns and exchanges
- Professional appearance
- Basic math
- Teamwork
- Time management
- Customer service excellence
- Cash handling and management
- Relationship building
- Problem-solving abilities
- ID verification
Languages
English
Limited Working
Hindi
Professional Working
Gujarati
Professional Working
Timeline
Store Cashier
Xpress Convenience
12.2021 - Current
Packer
Amazon
10.2019 - 02.2020
Store Cashier
ESSO Gas Station
11.2016 - 01.2018
Quality Control Inspector
Yazaki North America
01.2004 - 07.2019
Packager
Everest Manufacturing
01.2001 - 01.2003
High School Diploma - undefined
Shree.M.N. Vidyalay
Bachelor of Commerce - First Year
Garda College
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