Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dipen Patel

Whitby

Summary

A results-driven Senior Quality Assurance Engineer with over 8+ years of experience in Software Quality Assurance and Testing. Adept at both manual and automated testing on web, mobile, and API platforms. Experienced in building AI-driven test automation scripts, integrating tools such as Selenium, Robot Framework, and AWS services, and leading teams to achieve optimal testing efficiency. Known for mentoring junior QA members and leading the design and execution of end-to-end test strategies that ensure high-quality software releases. Strong ability to collaborate with cross-functional teams and deliver quality-driven solutions in Agile environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Quality Assurance Engineer

Exchange Solutions
05.2021 - Current
  • Lead and mentor the QA team, promoting automation best practices and improving team productivity.
  • Developed AI-driven automation scripts that:

- Auto-generate test plans from PRD documents

- Create and upload test cases into Jira

- Document test cases in TestRail through a fully automated process

  • Built and maintained a robust automation framework for web and API testing using Python and Robot Framework.
  • Managed end-to-end QA process for the Promotion System, including test planning, execution, defect reporting, and strategy creation.
  • Integrated Sauce Labs with Robot Framework for cloud-based browser testing, increasing test coverage and reducing execution time.
  • Performed backend validation using Snowflake and complex SQL queries.
  • Conducted Salesforce integration testing and validated Tableau dashboards for data accuracy and visualization.
  • Worked with AWS services: DynamoDB, Lambda, EC2, S3, CloudFront, Cognito, CloudWatch, IAM, EventBridge, Secret Manager.
  • Guided the team in adopting cloud and AI tools to improve testing efficiency and coverage.
  • Collaborated closely with development teams using Jira for defect tracking and resolution.
  • Authored and reviewed test cases to ensure alignment with business and product requirements.

Quality Assurance Analyst (Manual & Automation)

Finger Food Gaming & Technology
03.2019 - 02.2021
  • Served as QA Analyst on two projects and contributed as Scrum Master during daily standups and huddle meetings.
  • Involved in sprint planning, test planning, execution, and reporting.
  • Developed and maintained automation frameworks using Selenium and Protractor.
  • Integrated test suites with Jenkins and managed source control using Git.
  • Performed cross-browser, functionality, security, usability, and user acceptance testing.
  • Performed API testing using SoapUI, Postman, and RestAssured.
  • Provided test estimations using T-shirt sizing technique and communicated efforts to the Scrum Master.
  • Built device coverage matrix and managed mobile build installations for native application testing.
  • Reported and tracked defects via Jira; conducted regression testing post-fix.

Quality Assurance Analyst (Manual & Automation)

Cigniti (Aviva Insurance)
01.2016 - 02.2019
  • Gathered requirements, user stories, and wireframes; created test plans and test cases aligned via Requirement Traceability Matrix (RTM).
  • Developed and executed manual and automated test strategies across web and mobile platforms.
  • Created automation frameworks from scratch using Selenium (Page Object Model) and Protractor for AngularJS applications.
  • Integrated test suites with Jenkins, managed source control with Git, and built pipelines for CI/CD workflows.
  • Performed functional, regression, cross-browser, cross-platform, device compatibility, and user acceptance testing.
  • Managed defect tracking and reporting using Jira; documented bug clusters and severity levels.
  • Delivered all test artifacts per WBS (Work Breakdown Structure) and communicated status updates regularly to stakeholders.

Education

Bachelor’s - Computer Science Engineering

GTU University
01.2014

Skills

  • Test Automation Tools: Selenium, Robot Framework, Appium, Postman, RestAssured
  • Programming Languages: Python, Java, JavaScript, SQL, HTML, CSS, PHP
  • Cloud Technologies: AWS (EC2, Lambda, S3, CloudWatch, Cognito, CloudFront, IAM, EventBridge)
  • Databases: Oracle, SQL Server, Snowflake
  • CI/CD Tools: Jenkins, Git, Maven
  • Agile Methodologies: Scrum, Jira
  • Other Tools: Sauce Labs, TestRail, JUnit, REST APIs, Tableau
  • Other Skills: End-to-End Testing, Cross-Browser Testing, Mobile Testing, API Testing, UAT, Regression Testing
  • AI: Playground, Amazon Q, Amazon Bedrock, ChatGPT

Certification

  • - ISTQB Certified
  • - AWS Cloud Practitioner Certified
  • - Python & PHP Certified

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Senior Quality Assurance Engineer

Exchange Solutions
05.2021 - Current

Quality Assurance Analyst (Manual & Automation)

Finger Food Gaming & Technology
03.2019 - 02.2021

Quality Assurance Analyst (Manual & Automation)

Cigniti (Aviva Insurance)
01.2016 - 02.2019

Bachelor’s - Computer Science Engineering

GTU University
Dipen Patel