Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karl Gabriel Escobar

Whitby

Summary

Hardworking personable individual with customer service experience at Taco Bell. Kept effective rapport with all customers and had the skills to successfully deal with difficult situations to close sales and meet/exceed guest expectations. Adept at working with POS system and cash drawer. Regularly assigned as trainer for new associates, was successful in making environment more team oriented which increased customer service and customer trust in the brand. Dedicated to providing a great experience for every customer.

Overview

4
4
years of professional experience

Work History

Customer Service Team Member

Taco Bell
07.2021 - Current
  • Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
  • Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
  • Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions.
  • Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.

Education

High School Diploma -

Sinclair Secondary School
Whitby, ON
07-2023

Skills

  • POS system operation
  • Cash handling
  • Customer focus
  • Customer service
  • Customer complaint resolution
  • Complaint handling

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual
Ilocano
Native or Bilingual

Timeline

Customer Service Team Member

Taco Bell
07.2021 - Current

High School Diploma -

Sinclair Secondary School

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Karl Gabriel Escobar