Diontae Murrell
Whitby,Canada
Summary
- Thrive in a sales environment, aligning client needs with suitable solutions
- Highly capable of problem solving
- Dedicated to making sure customers leave with great satisfaction
- Able to to work in a high stress environment
Overview
4
4
years of professional experience
Work History
Senior Sales Consultant
Telus, Inc.
09.2022 - Current
- Educate clients on features, options and solutions
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth
- Exceeded customer requirements with accurate and deliverable solutions
- Evaluated clients' needs and created plan of action to provide solutions
- Provided exceptional customer service, addressing concerns promptly and professionally.
Digital Marketing
MidnightGear
07.2024 - 12.2024
- Greeted and helped clients find clothing for their specific aesthetic
- Boosted sales by developing and implementing innovative digital marketing strategies.
- Planned and organized clothing sales from home and our store location
- Created strong bonds and relationships with our beloved customers
Assistant Manager
Tim Hortons
10.2020 - 07.2022
- Evaluated customer feedback to explore issues, develop potential solutions and maintain high-quality service
- Supervised day-to-day operations to meet performance, quality and service expectations
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Skills
- Service-oriented
- Handling Customer Complaints
- Sales proposal creation
- Multitasking
- Working under pressure
- Meeting and exceeding sales targets
- Creative thought process
Timeline
Digital Marketing
MidnightGear
07.2024 - 12.2024
Senior Sales Consultant
Telus, Inc.
09.2022 - Current
Assistant Manager
Tim Hortons
10.2020 - 07.2022