Summary
Overview
Work History
Education
Skills
Languages
outdoors , farming , my children
Timeline
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Dionne Wesloski

100 Mile House,BC

Summary

Proven team manager with a track record of enhancing customer satisfaction and team performance at Tim Hortons. Excelled in staff training and development, boosting morale and productivity. Skilled in customer relations and multitasking, adept at creating a positive, efficient work environment. Demonstrates exceptional problem-solving abilities and a commitment to excellence.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Tim Hortons
10.2009 - 10.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Tanning Consultant

TW Tanning
10.2013 - 08.2015
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Informed and demonstrated how to use tanning equipment to new clients.

Motel Receptionist

Imperial Motel
04.2007 - 10.2009


  • Administered key cards to authorized guests after verifying required credentials.
  • Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
  • Improved overall motel appearance with regular deep-cleaning tasks such as carpet shampooing and window washing.

Education

High School Diploma -

Peter Skene Ogden Secondary School
100 Mile House, BC
06.2009

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Customer Service
  • Team Leadership
  • Problem Resolution
  • Good Judgment
  • Team Player
  • Cleaning and sanitizing

Languages

English
Elementary

outdoors , farming , my children

In my spare time I like to do outdoor activites such as farming, fishing and hiking, I also enjoy taking my children to their activities and cheering them on. 

Timeline

Tanning Consultant

TW Tanning
10.2013 - 08.2015

Assistant Manager

Tim Hortons
10.2009 - 10.2022

Motel Receptionist

Imperial Motel
04.2007 - 10.2009

High School Diploma -

Peter Skene Ogden Secondary School

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Dionne Wesloski