Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ramp Lead
United Airliness(AGI)
Mississauga,toronto Pearson Airport
02.2021 - Current
Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.
Expedited baggage handling processes, reducing passenger wait times and increasing customer satisfaction.
Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
Reduced workplace injuries by conducting regular safety meetings and promoting adherence to company policies.
Contributed to overall reduction in air traffic delays by promptly addressing runway obstructions or hazards as they arose during daily operations.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Guided aircraft into and out of parking positions using hand signals.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Cashier
Hakka Fresh Resturant
Burlington, ON
01.2020 - 01.2021
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Education
Medical Lab Technician Assistance
Oxford Collage of Arts And Business
Mississauga, ON
06.2022
Bachelor In Human And Social Issues Studies - Sociology And Rural Development
NIMS COLLAGE
Lalitpur Nepal
06.2013
Skills
First Aid/CPR
Supervision and leadership
Time Management
Relationship Building
Teamwork and Collaboration
Organization
Languages
English
Full Professional
Hindi
Professional Working
Punjabi
Limited Working
Nepali
Full Professional
Certification
First Aid/CPR Certified
Computer in diploma course
Gz driving liences from ON
Timeline
Ramp Lead
United Airliness(AGI)
02.2021 - Current
Cashier
Hakka Fresh Resturant
01.2020 - 01.2021
Medical Lab Technician Assistance
Oxford Collage of Arts And Business
Bachelor In Human And Social Issues Studies - Sociology And Rural Development
Fleet Service Clerk (Ramp Agent) at Envoy Air Inc An American Airlines Company GroupFleet Service Clerk (Ramp Agent) at Envoy Air Inc An American Airlines Company Group