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DINA LATVEN
Santee
Summary
Dedicated hospitality professional with extensive night auditing and guest relations expertise. Proven track record in financial reconciliation, effective cash control, and ensuring guest satisfaction through meticulous operational oversight. Committed to maintaining security and delivering seamless overnight service while enhancing guest experiences.
Overview
25
25
years of professional experience
Work History
Night Auditor
Best Western Sea World
San Diego
11.2025 - Current
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Prepared daily financial reports for management review and operational oversight.
- Processed guest check-ins and check-outs efficiently during overnight shifts.
- Processed guest check-outs, including payment processing and providing receipts.
- Monitored hotel security systems to ensure guest safety throughout the night.
- Assisted guests with inquiries and resolved issues to enhance their experience.
- Responded to customer inquiries regarding hotel services, reservations, directions.
Night Auditor
Hilton Garden Inn / Homewood Suites
San Diego
04.2025 - 09.2025
- Conducted nightly audits of hotel accounts to ensure financial accuracy and resolve discrepancies
- Ensured adherence to company policies and procedures for efficient night audit operations
- Utilized hotel property management systems for bookings and payments
- Managed reservations, updates, and cancellations to maximize room occupancy
- Conducted security checks and monitored safety protocols to maintain guest safety and security
- Maintained guest and financial information confidentiality
- Provided exceptional customer service to guests during check-in and check-out processes
Night Auditor
Inn By The Sea La Jolla
La Jolla
02.2024 - 04.2025
- Oversaw nightly audits of room occupancy and hotel revenue
- Conducted nightly audits to verify accuracy of financial records and room occupancy
- Balanced cash and credit card transactions at front desk, minimizing financial discrepancies
- Reconciled reports and ensured the accuracy of daily totals
- Implemented security measures to safeguard guests and property
- Entered and updated guest information in property systems
- Collaborated with other departments to streamline operations and enhance guest experience
Night Auditor
Hyatt House
San Diego
07.2021 - 01.2023
- Conducted nightly audits of occupancy and revenue, verifying data integrity to support accurate financial reporting
- Maintained balance of accounts and prepared daily financial reports with accuracy and attention to detail
- Maintained account balances with exceptional attention to detail, ensuring accuracy in financial records and minimizing discrepancies
- Collaborated with reservation management team to enhance billing accuracy and streamline reporting processes using hotel software
- Provided exceptional customer service to overnight guests, addressing inquiries and special requests promptly
- Conducted nightly property security checks to ensure guest safety
Night Auditor
Days Inn
El Cajon
11.2020 - 07.2021
- Conducted nightly audits of financial records and occupancy to ensure accuracy and integrity
- Provided exceptional customer service by assisting overnight guests with inquiries, special requests, and check-in needs
- Handled reservations, cancellations, and guest account updates with strong attention to detail
- Processed cash and credit transactions accurately to maintain financial integrity
- Ensured property security through overnight walk-throughs and monitoring for suspicious activity
- Supported operations during peak times by collaborating with night manager and concierge
Education
Hotel Management -
Hotel Management Certification School or University
Santee12-2023
Diploma -
El Cajon Valley High School
El CajonSkills
- Night audit procedures
- Financial reconciliation
- Property management systems
- Reservation management
- Credit and cash payments
- Guest check-in/out
- End-of-day procedures
- Front desk monitoring
- Security monitoring
- Customer service
- Reservations
- Room inventory
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Customer relationship management
Timeline
Night Auditor
Best Western Sea World
11.2025 - Current
Night Auditor
Hilton Garden Inn / Homewood Suites
04.2025 - 09.2025
Night Auditor
Inn By The Sea La Jolla
02.2024 - 04.2025
Night Auditor
Hyatt House
07.2021 - 01.2023
Night Auditor
Days Inn
11.2020 - 07.2021
Hotel Management -
Hotel Management Certification School or University
Diploma -
El Cajon Valley High School