DIMPLE JALDEEP KUMAR
Vaughan,Canada
Summary
Over 20 years of experience in Banking and Financial Services, specializing in Retail and Business Banking as well as Investments. Proven track record in managing High Net-Worth Business Banking clients with a focus on Relationship Management and Client Engagement. Recognized for excellence in Business Development, achieving multiple accolades and timely promotions throughout a successful career.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Financial Advisor Investment & Retirement Planning
Scotiabank
06.2024 - Current
- Conducted comprehensive reviews for assigned customers including retirement planning, wealth accumulation and estate planning utilizing financial planning skills to create customized financial strategies and solutions.
- Highly engaged, educating customers, providing relevant insights and expert advice.
- Demonstrated a collaborative approach when dealing with peers, customers, and partners.
- Build relationships, focusing on providing a great client experience and growing long-standing relationships with existing customers.
- Individual Top Performer for Other FI investment statement collection.
Senior Financial Advisor
Scotiabank
Vaughan
12.2021 - 06.2024
- Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolios.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Individual Top Performer for Q1, Q2 for 2024 and all quarters for 2023 & Q4 2022.
- Top Individual performer for 2024 & 2023 in Scotia C-Pulse.
Financial Advisor
RBC
Vaughan & Brandon, Canada
07.2020 - 12.2021
- Provide professional advice and education with an ability to address complex credit and investment needs, concerning both personal and business needs.
- Collaborate with market-leading professionals in financial planning, retirement planning, mortgages, and business banking experts to ensure clients receive customized and targeted expert advice.
- Proactively take ownership of resolving and preventing client’s banking problems.
- Above plan on all client engagement matrices throughout the tenure.
- 100% Net Promoter score month on month Since Dec 2020.
Financial Service Representative II
CIBC
Brandon, Canada
07.2019 - 07.2020
- Analyze market requirements and increase sales opportunities with help of latest sales techniques.
- Participate in leads and networking groups and stay updated with competitor products to develop efficient strategies.
- Attend community organizations and business development programs to assist clients better.
- Develop and maintain professional relationships with customers and ensure customer satisfaction.
- Recipient of Q2 Achievers award Top Performer Feb 1, 2020 to April 30, 2020.
- One of the Top FSR in the District for 2020.
- Scorecard over achievement by 140% within a span of 6 months.
Financial Advisor
Citibank NA Asia Pacific
09.2015 - 04.2019
- As a Citigold Banker I managed a 40-million-dollar portfolio of select CITI CPC and Citigold Clients by focusing on comprehensive financial advice of our mass affluent client base.
- Professional Advisor focusing on quality holistic planning, client centric advice and generating profitable revenue growth.
- Monitored overall portfolio, reviewed progress against planned activities & targets. Maintain overall responsibility for portfolio including Credit, Investment and Wealth management.
- Awarded for Time Contest among all CITI BANK NA branches 4 Consecutive times for Insurance business 2016, 2017 & 2018.
- Shooting Star Winner in the year 2016 for the best advisor in business banking.
Preferred Relationship Manager
HDFC BANK LTD
, India
09.2009 - 08.2015
- Company Overview: India
- Review preferred customer needs and asset allocation, and proactively engage with the customer to validate the understanding of the needs. Target achieved up to 200%.
- Provided an exceptional experience for new and existing clients by identifying their needs through the utilization of HDFC Bank Financial tools.
- Planned and executed business activities to meet weekly sales, service and referral targets.
- Tailored advice provided to clients by regular financial health checks and recommending a full range of solutions (banking, credit, investment, and wealth protection).
- India
- Awarded with Key Performers Title HDFC BANK LTD (Top 5 % of the bank Employee) for FY 11-12 with T1 Rating.
- Award of Best Performer in Insurance Business –With International trip to Istanbul for FY 12-13.
Customer Service Manager
Deutsche Asset Management
, India
08.2008 - 09.2009
- Company Overview: India
- Assign and mentor distributors to attain overall recruitment and sales target of the branch.
- Plan, organize, evaluate, and direct mapped distributors and their leaders to sell Mutual Fund to the target base of the Clients.
- Identify Prospective clients by employing tried and tested methods thereby motivating and helping the distributors.
- India
Kerala Operation Representative
HBL Global Ltd
07.2005 - 08.2008
- Provided quality Loan against securities sales to high profile clients, HDFC BANK IMPERIA & PREFFERD customers, and top-level corporate managers.
- Maintained co-ordination between the client, exception-approval authority, and loan processing and disbursal teams.
- Awarded with 1st Prize winner for Zonal Head Contest for 5 out of 7 times.
- Best Lead Generator Award for 4 quarters.
Education
Bachelor’s - Taxation
in commerce
Skills
- Financial planning and analysis
- Investment management
- Portfolio optimization
- Risk evaluation
- Retirement planning strategies
- Client relationship management
Certification
- Investment Funds in Canada (IFIC) – from Canadian Securities Institute (CSI)
- Financial Planning, I – CSC
- Financial Planning II- CSC
Timeline
Financial Advisor Investment & Retirement Planning
Scotiabank
06.2024 - Current
Senior Financial Advisor
Scotiabank
12.2021 - 06.2024
Financial Advisor
RBC
07.2020 - 12.2021
Financial Service Representative II
CIBC
07.2019 - 07.2020
Financial Advisor
Citibank NA Asia Pacific
09.2015 - 04.2019
Preferred Relationship Manager
HDFC BANK LTD
09.2009 - 08.2015
Customer Service Manager
Deutsche Asset Management
08.2008 - 09.2009
Kerala Operation Representative
HBL Global Ltd
07.2005 - 08.2008
Bachelor’s - Taxation
in commerce