Summary
Overview
Work History
Education
Skills
Volunteer Experience
Hobbies and Interests
Accomplishments
Affiliations
Certification
Timeline
Generic

Dilraj Singh Sandhu

Surrey,BC

Summary

High-energy sales leader with proven relationship-building skills and significant background working with FMCG customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas 99%. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Clerk

Loblaw Group
Surrey, British Columbia
11.2023 - Current
  • Greeted customers and responded to inquiries in a professional manner.

Food Preparation:Prepare and slice a variety of deli meats, cheeses, and other products according to customer preferences and quality standards.
Ensure that all deli products are fresh, properly stored, and rotated to maintain quality.
Customer Service:Greet and assist customers in a friendly and professional manner.
Provide product recommendations, answer customer inquiries, and address any concerns promptly.
Maintain a clean and organized deli section to create an inviting shopping environment.
Display and Merchandising:Set up and maintain attractive and visually appealing displays of deli products.
Monitor inventory levels and coordinate with the management team for restocking and ordering.
Compliance with Health and Safety Standards:Adhere to all food safety and hygiene regulations.
Follow proper sanitation practices and cleanliness protocols in the deli section.
Collaboration:Work collaboratively with other team members and departments to ensure smooth operation of the deli section.
Communicate effectively with management regarding inventory, customer feedback, and any issues that may arise.

Marketing Sales Manager

A&B Urban Agencies
Amritsar, India
11.2021 - 07.2023
  • Identified and maximized sales opportunities and increased customer retention rates
  • Developed new marketing plans, sales techniques, and business strategies to maximize profits and minimize expenses
  • Collaborated with other Marketing and Sales managers and performed various clerical duties as required
  • Created detailed sales reports and forecasts to track performance and identify areas for improvement
  • Trained and mentored new Sales Executives to improve their sales skills and achieve their targets.

Marketing Sales Executive

A&B Urban Agencies
Amritsar, India
08.2019 - 11.2021
  • Achieved 110% of sales target and maintained a 90% client retention rate by providing excellent customer service and building strong relationships with clients
  • Collaborated with cross-functional teams to develop and execute successful marketing campaigns, resulting in increased brand awareness and engagement.

B2C Sales Representative (Internship)

The Times of India
Chandigarh, India
07.2018 - 09.2018
  • Awarded the letter of commendation for the excellent performance in the assigned projects
  • Offered professional answers and advice to curious clients encouraging them to purchase merchandise
  • Worked efficiently to overcome objection while developing sales plans to close sales and exceed established target.

Education

Post-Degree Diploma - Business Management

Vancouver Community College
Vancouver, BC
09-2025

Masters in Business - Marketing Management

Guru Nanak Dev University
04.2019

Bachelor of Technology - Computer Science and Engineering

I.K. Gujral Punjab technical university
04.2016

Skills

  • Sales Expertise
  • Organization
  • Cash Register Operation
  • Cash Handling
  • Business Development
  • Network Development
  • Customer Retention
  • Sales Development
  • Strategic Planning
  • Sales Presentations
  • Cold-Calling
  • Inside and Outside Sales
  • B2B and B2C Sales
  • Advertising Marketing
  • Client Service
  • Customer Service
  • Records Management
  • Sales Closing
  • Territory Sales
  • Customer Relations

Volunteer Experience

  • Event Coordinator, 04/01/19, Guru Nanak Dev University - University Business School, Managed and coordinated all the events for the core committee at the Management Fest - Exordium 2.0, Assigned duties to other team members.
  • Event Management Executive, 04/01/19, Guru Nanak Dev University - University Business School, Handled all the event responsibilities under the Decoration and store Handling committee.

Hobbies and Interests

  • Investing/trading
  • Playing cards with family
  • Learning about cars
  • Watching movies
  • Travelling
  • Taking photos of my adventures

Accomplishments

  • Awarded the letter of commendation for the excellent performance in the assigned projects.
  • "I am honored to have achieved the remarkable feat of securing the gold medal for the highest sales during my internship at the company, a testament to my dedication and exceptional performance in driving business success."
  • Inter - Departmental Cultural Competition, Awarded Bronze in the short film making Competition.

Affiliations

  • In my leisure time, I am passionately immersed in exploring the intricate world of automobiles, delving into the latest innovations, engineering marvels, and trends within the automotive industry. Additionally, I dedicate a significant portion of my reading to in-depth analyses of various car companies, cultivating insights that extend beyond the road and into the realm of stock trading. This dual interest not only satiates my curiosity about cutting-edge automotive technologies but also enhances my understanding of the financial landscape, providing valuable perspectives for stock trading decisions.

Certification

  • I hold a valid Serving It Right license issued on January 15, 2024, which is valid until 2029. This certification underscores my commitment to maintaining high standards of compliance and responsible service within the specified timeframe.

Timeline

Sales Clerk

Loblaw Group
11.2023 - Current

Marketing Sales Manager

A&B Urban Agencies
11.2021 - 07.2023

Marketing Sales Executive

A&B Urban Agencies
08.2019 - 11.2021

B2C Sales Representative (Internship)

The Times of India
07.2018 - 09.2018

Post-Degree Diploma - Business Management

Vancouver Community College

Masters in Business - Marketing Management

Guru Nanak Dev University

Bachelor of Technology - Computer Science and Engineering

I.K. Gujral Punjab technical university
  • I hold a valid Serving It Right license issued on January 15, 2024, which is valid until 2029. This certification underscores my commitment to maintaining high standards of compliance and responsible service within the specified timeframe.
Dilraj Singh Sandhu