Dilraj Singh
Mississauga,ON
Summary
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Cashier
Swiss Chalet Restaurant
01.2024 - 08.2025
- Provided excellent customer service by greeting and seating guests promptly.
- Assisted with menu knowledge and food recommendations to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Maintained cleanliness and organization of dining area to promote a welcoming environment.
- Adapted quickly to dynamic work environments while maintaining high service standards.
- Participated in training sessions to improve skills in hospitality and customer engagement techniques.
Crew Member/Barista/Kitchen Staff Member
Tim Hortans
06.2022 - 09.2023
- Delivered exceptional customer service, ensuring satisfaction and loyalty through effective communication.
- Operated cash register efficiently, managing transactions with accuracy and attention to detail.
- Maintained cleanliness and organization of dining area, contributing to a positive guest experience.
- Collaborated with team members to achieve operational goals and enhance workflow efficiency.
- Prepared food items according to health safety standards, ensuring quality and compliance.
Education
Associate of Science - Human Biology
05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Certification
- Certified , New Image international Institute Diploma
- From 04-09-2024 to 07- 09-2024
- Kitchen organiser and food preparation
- Kitchen maintenance
- Appetizers and salad prepartions
Timeline
Server/Cashier - Swiss Chalet Restaurant
01.2024 - 08.2025
Crew Member/Barista/Kitchen Staff Member - Tim Hortans
06.2022 - 09.2023
Army Public School, Meerut Cantt - Associate of Science, Human Biology