DILPREET KAUR WADHWA
Brampton,ON
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering five years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of delivery department.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department Manager
McDonald's
12.2020 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with themanagement team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Approved regular payroll submissions for employees.
- Applied performance data to evaluate and improve operations target current business conditions and forecast needs.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition
Early Childhood Educator
Yunaland Daycare
07.2021 - 08.2022
- Maintained and fostered positive and constructive interactions with staff, families and children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
- Applied play-based strategies to provide diverse approaches to learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Monitored students with special needs and helped integrate into normal classroom setting.
Swing Shift Manager
McDonald's
07.2019 - 12.2020
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Crew member /Trainer
McDonald's
07.2018 - 07.2019
- Trained and supervised new employees on all store policies and procedures
- Enforced health and safety procedures to maintain a high standard of service
- Employed efficient communication skills to resolve workplace conflicts, customer complaints to maintain peace and order in the work setting
- Increased workplace productivity and outperformed work targets by attentively assigning and completing time sensitive tasks
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
Crew Member
Asif's Cakes & Bakes
05.2018 - 07.2019
- Volunteered as a crew member to help run operations placidly
- Utilized customer service skills to carry out cashier and desk duties
- Great attention to detail allowed for precision baking and packaging of food items according to Ontario Health Standards.
IELTS instructor
Knowledge Hub
01.2017 - 04.2018
- Prepared students of all ages in writing the International English Language Testing System test.
English and Science Tutor
Punjab
12.2016 - 04.2018
- Tutored children up to grade 8 in English and Science by assisting them to better understand assigned syllabus.
Education
Education Diploma - Early Childhood Care And Education
Northern College
Toronto, ON05.2018
Skills
- Motivational Leadership
- Order Management
- Policy and Procedure Adherence
- Business Development and Planning
- Staff Hiring and Retention
- Special needs education
Certification
- Food Handler certificate
- First Aid Level C certificate
- Workplace Violence
- Health and Safety
Timeline
Early Childhood Educator
Yunaland Daycare
07.2021 - 08.2022
Department Manager
McDonald's
12.2020 - Current
Swing Shift Manager
McDonald's
07.2019 - 12.2020
Crew member /Trainer
McDonald's
07.2018 - 07.2019
Crew Member
Asif's Cakes & Bakes
05.2018 - 07.2019
IELTS instructor
Knowledge Hub
01.2017 - 04.2018
English and Science Tutor
Punjab
12.2016 - 04.2018
Education Diploma - Early Childhood Care And Education
Northern College
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