NAVREET KAUR SIDHU
Brampton,Canada
Summary
Professional with strong experience in mortgage processing and customer service. Skilled in document verification, loan application evaluation, and compliance with regulatory standards. Focused on team collaboration and adaptable to changing needs, always delivering reliable results. Known for exceptional organizational skills, attention to detail, and proactive approach to problem-solving.
Overview
10
10
years of professional experience
Work History
Mortgage Processing Clerk
CIBC
04.2022 - 02.2024
- Validate incoming requests through iPro, GOW, Escalations, and the Discharge database.
- Review mortgage information on appropriate systems (Discharge Database, Excalibur, Target, Coins, ECIF) to verify client information.
- Complete the discharge document electronically or manually for different regions, except Quebec.
- Advice our business partners or solicitors why discharge cannot be completed.
- Follow up with the branch, call center, or client care for missing documents.
- Validate client property information and updated internal records as required.
- Managed multiple priorities effectively, ensuring that all tasks were completed accurately and within specified deadlines during peak periods of business activity.
- Processed mortgage applications, ensuring compliance with regulatory requirements and internal policies.
- Reviewed and verified documentation for accuracy, resolving discrepancies promptly to maintain workflow efficiency.
Warehouse Associate
TJX Brampton
08.2019 - 12.2019
- Supported order fulfillment and processed returns with attention to detail
- Assisted customers with product-related issues and ensured accurate inventory tracking
- Contributed to a 15% boost in team productivity during high-volume periods.
In-Home Caregiver
Private Family
02.2018 - 07.2019
- Delivered compassionate care with an emphasis on respect and communication
- Built strong relationships with clients and their families, fostering trust
- Maintained accurate daily logs and ensured medication compliance.
Freelance Tutor
Private Residence
07.2014 - 11.2017
- Provided personalized support in English and Commerce subjects
- Helped improve student performance through clear communication and encouragement.
Education
Master of Commerce (M.Com) -
Punjabi University
India01.2014
Bachelor of Commerce (B.Com) -
Panjab University
India01.2012
Skills
- Document review
- Mortgage processing
- Problem-solving abilities
- Attention to detail
- Time management
- Multitasking
<Enter your own>
Timeline
Mortgage Processing Clerk
CIBC
04.2022 - 02.2024
Warehouse Associate
TJX Brampton
08.2019 - 12.2019
In-Home Caregiver
Private Family
02.2018 - 07.2019
Freelance Tutor
Private Residence
07.2014 - 11.2017
Master of Commerce (M.Com) -
Punjabi University
Bachelor of Commerce (B.Com) -
Panjab University
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