Dilpreet Kaur
Calgary
Summary
Dynamic and organised Dental Receptionist with 3 years of experience in managing front desk operations and providing excellent patient care. Skilled in appointment scheduling, insurance verification, and maintaining a welcoming atmosphere. Seeking to leverage proven skills in a reputable dental practice.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Treatment Coordinator
Savanna Market Dental
01.2024 - Current
- Greet patients and visitors, answer phone calls, and respond to inquiries with professionalism and courtesy
- Schedule appointments, confirm upcoming appointments, and manage the appointment calendar efficiently
- Verify patient insurance coverage and process insurance claims accurately
- Handle patient billing, collect payments, and reconcile daily financial transactions
- Maintain patient records and ensure all documentation is accurate and up-to-date
- Assist with treatment plan presentation and financial arrangements
- Coordinate with dental hygienists, assistants, and other staff members to ensure smooth operations
- Manage inventory of office supplies and place orders as needed
- Assist with other administrative tasks as required, such as filing, scanning, and data entry.
Dental Receptionist
Oak Dental group
01.2021 - 01.2023
- Welcomed patients and checked them in for appointments, ensuring a positive experience from arrival to departure
- Scheduled appointments and coordinated with dental providers to accommodate patient needs
- Verified insurance information and processed insurance claims accurately and promptly
- Handled patient inquiries regarding appointments, treatments, and billing with professionalism and empathy
- Maintained cleanliness and organization of the reception area and waiting room
- Assisted with billing and financial transactions, including collecting payments and processing invoices.
Education
Associates of Arts Degree -
Alexander College
Skills
- Proficient in dental software Cleardent and Power practice
- Ortho Billings and A/R
- Excellent communication skills, both verbal and written
- Strong organisational abilities and attention to detail
- Knowledge of dental terminology and procedures
- Ability to handle multiple tasks in a fast-paced environment
- Exceptional customer service and patient care skills
Certification
- Brightsquid
- CPR Certification
References
Available upon request
Timeline
Dental Treatment Coordinator
Savanna Market Dental
01.2024 - Current
Dental Receptionist
Oak Dental group
01.2021 - 01.2023
Associates of Arts Degree -
Alexander College
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