Gulshan Kumar
Woodbridge
Summary
versatile, accomplished, engineering management professional with a demonstrated history of working in telecommunication industry. skilled in product, manufacturing installation and root cause analysis. Strong skills in directing and motivating a staff of up to 10 members. Respected professional with the know-how to check and oversee schedules and keep tabs on man hours. Confident Dispatch Supervisor with meticulous recordkeeping and mentoring skills. Strategic candidate eager to leverage knowledge in transportation, telecommunications. Strong problem-solving and multitasking skills. Highly collaborative individual works well under pressure.
Overview
8
8
years of professional experience
Work History
Dispatch Supervisor
Dasmesh Pita Carriers
01.2022 - Current
- Supervised team of 3 employees and provided training focused on maximizing overall performance.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Truck Driver
Spartan Freight Systems
01.2021 - 01.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT/MTO log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
Security Guard
G4S Secure Solutions
12.2019 - 01.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Telecommunications Technician
Rogers Communications
09.2017 - 10.2019
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
Education
Associate of Applied Science - Supply Chain Management
Seneca College of Applied Arts And Technology
North York, ON04-2017
Bachelor of Science - Project Management
Durham College
Oshawa, ON08-2016
Bachelor of Science - Mechanical Engineering
Baba Banda Singh Bahadur Engineering College.
Punjab, India06-2015
Skills
- Strong computer aided design skills
- Fault detection
- Technical aptitude
- Operation and design requirement
- Data assimilation
- Employee training
- Attendance documentation
- Positive communication skills
- Critical thinking
- Quality control
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Software proficiency
CAD, AFM, AEM, Loadlink, DAT
Timeline
Dispatch Supervisor
Dasmesh Pita Carriers
01.2022 - Current
Truck Driver
Spartan Freight Systems
01.2021 - 01.2022
Security Guard
G4S Secure Solutions
12.2019 - 01.2021
Telecommunications Technician
Rogers Communications
09.2017 - 10.2019
Associate of Applied Science - Supply Chain Management
Seneca College of Applied Arts And Technology
Bachelor of Science - Project Management
Durham College
Bachelor of Science - Mechanical Engineering
Baba Banda Singh Bahadur Engineering College.
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