Navpreet Kaur

• Supervised team of more then 6 employees and provided training focused on maximizing overall performance.
• Schedule, Plan and Dispatch Trucks/Drivers
• Communicate with customers, shippers and receivers to coordinate pickups and deliveries.
• Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
• Created a positive work environment through open communication channels and fostering teamwork among staff members.
• Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
• Handle shipping and receiving processes, ensuring all documentation is accurate and complete.
• Acted as a liaison between drivers and clients, addressing inquiries and resolving issues in a timely manner.
• Monitored vehicle performance and maintenance schedules, coordinating with mechanics for necessary repairs.
• Experience with ACE and ACI
• Solid foundation and understanding of the transportation industry and the rules and regulations including Hours Of Service and Log requirements.
• Problem-solving and make decisions in a fast-paced environment.
• Strong data entry skills with attention to detail
• Utilize Transportation Management Systems (TMS) to track shipments and manage logistics.

Compiled and analyzed dispatch data to generate reports for management review

• Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
• Helped patients complete necessary medical forms and documentation.
• Maintained current and accurate medical records for patients.
• Used computer programs and registration systems to schedule patients for routine and complex procedures.
• Managed multi-line phone system and pleasantly greeted patients.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Administered vaccinations and medications for timely delivery of essential treatments.
• Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
• Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
• Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.