Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Call Centre Sales Executive
Teleperformance Inc.
01.2019 - 04.2019
Inbound Sales for Upgrading New customers to an upgraded subscription.
Convincing customers to upgrade and explain what they get.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Archiving Assistant
NDTV ( New Delhi TeleVision)
06.2019 - 07.2020
Stored recorded Videos, Audios and Images in DIVA Archiving machines.
Pulled the videos in time of need.
Streamlined work process by developing new Archival Management system for new Digitized records and documents.
Evaluated thousands of records for accuracy, value and status of preservation.
Operations Manager
Dizeta S.R.L.S
10.2020 - 05.2022
Managed production as per decided timelines.
Worked with Restaurants and ship owners for developing best products and designs for their million dollar projects.
Seasonal Manager
Lavandaria La'Moderna
06.2022 - 10.2022
Travel and Search for new clients throughout the state and sell them our Seasonal Rent-n-Wash service.
Help the Company in growing and generating more revenue each day.
Keep in touch with current customers with the problems they are facing or if they need new stock to begin with.
Operations Assistant Manager
OI-Glass
11.2022 - 08.2023
Keep in touch with manager and keep the factory running free of alarms and errors.
Manage Order quantity with existing clients and upsell with new type of products researched in the company.
Education
Bachelor's of Technology - Computer Sciences And Engineering
MAHARISHI DAYANAND UNIVERISTY
ROHTAK, HARYANA, INDIA
05.2019
Skills
Goal-Oriented
Management
Good Telephone Etiquette
Problem Solving
Excellent Communication
Analytical thinker
Languages
English
Full Professional
Italian
Professional Working
Timeline
Operations Assistant Manager
OI-Glass
11.2022 - 08.2023
Seasonal Manager
Lavandaria La'Moderna
06.2022 - 10.2022
Operations Manager
Dizeta S.R.L.S
10.2020 - 05.2022
Archiving Assistant
NDTV ( New Delhi TeleVision)
06.2019 - 07.2020
Call Centre Sales Executive
Teleperformance Inc.
01.2019 - 04.2019
Bachelor's of Technology - Computer Sciences And Engineering
MAHARISHI DAYANAND UNIVERISTY
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