Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Alvarez Castrejon

Ventura

Summary

Dynamic and dedicated professional with extensive customer service experience at Ojai Valley Inn. Known for efficient work ethic and exceptional communication skills, I excel in high-pressure environments. Bilingual in Spanish, I consistently provide outstanding support while ensuring guest satisfaction and vehicle safety. Flexible with scheduling, I adapt seamlessly to various roles and responsibilities.

Overview

4
4
years of professional experience

Work History

Valet Supervisor

Ojai Valley Inn
Ojai, CA
03.2024 - Current

Originally hired as a ”Guest shuttle driver” in which I worked for 3 months, I now work as a Door Captain(Valet Supervisor) where I am in charge of ensuring my valet team works as efficient as possible while attending to guest needs. My task as a Door Captain are to,

•Greet incoming guests

•Offer assistance with luggage

•Park and retrieve guests vehicles

•Inspect vehicles for any damage

•Answer any questions regarding parking, luggage, check in process, or any questions of the resort.

  • Coordinate with my valet team in assuring guest needs are met

As it stands I'm flexible for any shift that is thrown at me on my working days from Monday through Sunday.

Cashier

Tokyo Japanese Lifestyle
Ventura, CA
01.2023 - 01.2024

As a cashier at Tokyo Japanese Lifestyle I over saw every transaction that took place during my shift and wrote down what was sold,

•restocked said sold item(s)

•Cleaned the store when there was downtime

•Organized incoming boxes of merchandise

•Took care of trash duties

Due to the size of the store there was only one worker allowed to work per shift so I got accustomed to working by myself where I learned to handle working under stressful circumstances with no supervision needed. I was very flexible with scheduling and could work anytime of the day from an opening shift, to a closing shift.

Seasonal Worker

Target
Ventura, CA
11.2021 - 01.2022

I worked as a seasonal worker for target from November of 2021, to January of 2022. As a seasonal worker for target I was hired to work in the tech department where we over saw sales of video game related products, phone related items, anything electronic related. But I did perform duties beyond the tech department. I worked as a cashier at the front of the store some days, I was stocking the food shelves another day, and I also completed online shopping orders for customers who didn’t have the time to do the shopping themselves.

Education

Ventura High School
Ventura, CA
06.2021

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure
  • Semi fluent in Spanish
  • Flexible schedule

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary

Timeline

Valet Supervisor

Ojai Valley Inn
03.2024 - Current

Cashier

Tokyo Japanese Lifestyle
01.2023 - 01.2024

Seasonal Worker

Target
11.2021 - 01.2022

Ventura High School
Diego Alvarez Castrejon