DICHUS ATUKWATSE
Vaughan,ON
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
PEOPLE WITH AIDS FOUNDATION TORONTO
Toronto, Ontario
01.2024 - 11.2024
- Greeted community members, and provided information regarding our free services.
- Verified reservations by phone or in person.
- Assisted community members with booking free services that are provided by the foundation.
- Provided assistance to guests throughout their visit at the foundation.
- Resolved community member complaints in a professional manner.
- Answered incoming calls from community members seeking general information.
- Maintained cleanliness of lobby area and front desk counter.
- Handled community members complaints professionally and efficiently.
Education
Diploma - Hospitality Administration And Management
KYAMBOGO UNIVERSITY
KAMPALA UGANDA11-2022
Skills
- Shift change management
- Issue resolution
- Data entry
- Property security
- Community members' relations
- Documentation and reporting
- Emergency response
- Language proficiency
- Flexible schedule
- First aid training
- Customer service
- Verbal and written communication
- Information protection
- Members orientation
Timeline
Guest Service Representative
PEOPLE WITH AIDS FOUNDATION TORONTO
01.2024 - 11.2024
Diploma - Hospitality Administration And Management
KYAMBOGO UNIVERSITY
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