Tiffany Chamberlain
Calgary
Summary
Dynamic and detail-oriented professional with extensive experience in operations management, team leadership, and customer service. Skilled in optimizing workflows, managing compliance standards, and fostering positive relationships with clients and staff. Adept at coordinating schedules, managing inventory, and problem-solving in fast-paced environments. Proven track record of leading teams to success while ensuring high-quality service delivery. Committed to operational excellence and delivering exceptional customer experiences.
Overview
8
8
years of professional experience
Work History
Senior Team Lead & Post-Harvest Manager
Victoria Cannabis Company
01.2020 - 08.2024
- Led a team of 15+ employees, ensuring productivity, quality control, and adherence to regulatory standards
- Oversaw daily operations, including compliance with Health Canada and LCRB regulations
- Directed facility maintenance, proactively addressing issues to maintain operational efficiency
- Conducted hiring, onboarding, and staff training, fostering a positive work environment
- Managed inventory, scheduling, and operational workflows for optimal performance
Part-Time Associate
Elements Casino
02.2020 - 07.2024
- Delivered excellent customer service in a high-energy environment
- Supported casino operations by adhering to safety and compliance protocols
- Assisted with team coordination during peak business periods
- Part-time position
Assistant Operations Manager
Mind Mend
04.2022 - 01.2023
- Managed inventory, fulfillment, and manufacturing processes to ensure smooth operations
- Scheduled shipments and maintained accurate inventory records to meet production goals
- Supported product development and launch initiatives, enhancing client satisfaction
- Operated and maintained warehouse equipment, upholding workplace safety standards
- Contract position
Owner & Lash Technician
All The Little Things Boutique
08.2016 - 11.2020
- Owned and operated a successful boutique offering personalized lash and brow services
- Managed business operations, including scheduling, marketing, and inventory control
- Built a loyal clientele by delivering exceptional service with attention to detail
- Specialized in extensions, brow henna, lash lifts, and tints
Education
Serving It Right Certificate -
Medical Aesthetics Certification -
La Vie Academy
Calgary, Alberta01.2024
Lash Technician Certification -
Bourdon Beauty Academy
Victoria, BC01.2016
Lash Lift & Tint Certification -
Bourdon Beauty Academy
Victoria, BC01.2016
Brow Henna Certification -
Bourdon Beauty Academy
Victoria, BC01.2016
Skills
- Strong Business Acumen
- Client Relationship Management
- Operations Management & Leadership
- Scheduling & Inventory Oversight
- Regulatory Compliance (Health Canada, LCRB)
- Problem Solving & Multi-Tasking
- Managing Fast-Paced Environments
- Building Strong Partnerships
Timeline
Assistant Operations Manager
Mind Mend
04.2022 - 01.2023
Part-Time Associate
Elements Casino
02.2020 - 07.2024
Senior Team Lead & Post-Harvest Manager
Victoria Cannabis Company
01.2020 - 08.2024
Owner & Lash Technician
All The Little Things Boutique
08.2016 - 11.2020
Medical Aesthetics Certification -
La Vie Academy
Lash Technician Certification -
Bourdon Beauty Academy
Lash Lift & Tint Certification -
Bourdon Beauty Academy
Brow Henna Certification -
Bourdon Beauty Academy
Serving It Right Certificate -
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