Diane Florance L Beaucicot
Ottawa,ON
Summary
Results-driven professional with strong problem-solving and communication skills. Experienced in online banking support and customer relationship management. Dedicated to ensuring smooth operations and enhancing client satisfaction.
Overview
3
3
years of professional experience
Work History
teletravail
Unibank
port au prince, Haiti
03.2020 - 02.2023
Receive call and make with the clients to help them with the online banking system, transferring them to the appropriate departement.
The phone line was quick and efficient with me because I made sure the support was good.
My colleagues liked working with me because I never let the line overloaded
Cashier Supervisor
Mikado
port au prince, haiti
01.2020 - 08.2020
- Supervised daily cash operations and ensured accurate cash handling.
- Resolved customer complaints and provided effective service solutions.
- Monitored inventory levels and communicated needs to management promptly.
Education
Bachelor of Science - Technology Management
Université Crann D'Haiti
Haiti08-2024
Bachelor of Science - Medical Physics
Université Episcopale D'Haiti
Haiti12-2022
Skills
- Online banking support
- Customer relationship management
- Cash handling
- Complaint resolution
- Team collaboration
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Inventory monitoring
- Adaptable scheduling
- Data entry accuracy
Timeline
teletravail
Unibank
03.2020 - 02.2023
Cashier Supervisor
Mikado
01.2020 - 08.2020
Bachelor of Science - Technology Management
Université Crann D'Haiti
Bachelor of Science - Medical Physics
Université Episcopale D'Haiti