Diane Kidd
Surrey,BC
Summary
Adept at managing and securing sensitive documents, my tenure at the Provincial Court of British Columbia honed my skills in data verification and customer service excellence. Expertise in JUSTIN, CEIS, and ARC systems facilitated a significant improvement in data accuracy and inter-departmental collaboration, underscoring my commitment to efficiency and confidentiality.
Overview
8
8
years of professional experience
Work History
Registry Clerk
Provincial Court Of British Columbia
01.2022 - Current
- Performed pre-court duties including opening and preparing files with court related documents.
- Produces and cancels sentencing documents, record results, schedule appearances, complete data entry in JUSTIN.
- Managed sensitive documents securely, ensuring proper storage and disposal procedures are followed.
- Ensured compliance with legal requirements, adhering to strict confidentiality and privacy policies.
- Improved data accuracy by meticulously verifying and updating registry records.
- Enhanced collaboration between various departments through effective communication channels that facilitated smooth information exchange.
- Provided exceptional customer service, addressing concerns promptly while maintaining a professional demeanor at all times.
- Performed regular audits of registry data, identifying inconsistencies and rectifying errors.
- Resolved customer inquiries by providing accurate information and timely solutions.
- Maintained a high level of organization with efficient filing and record-keeping systems.
- Generated reports from database systems to track records.
- Assisted with typing, data entry, and answering incoming calls as required.
- Transferred inactive records to storage to free up space and preserve history.
- Followed confidentially regulations to maintain privacy.
- Managed up to 40 incoming calls and customer counter inquiries daily.
Registry Clerk
Vancouver Law Courts, Supreme Court
09.2016 - 01.2022
- Produced and managed various sentencing documents on JUSTIN system.
- Identifies and determines access level designation to ensure disclosure legislation is maintained including publication bans and disclosure of court details.
- Managed up to 30 incoming calls and customer counter inquiries daily.
Education
High School Diploma -
John Oliver Secondary School
Vancouver, BCDiploma - Computer Science
British Columbia Institute of Technology
Burnaby, BCSkills
- Operates on JUSTIN system
- Operates on CEIS system
- Operates on ARC system
- Document Management
- Records Maintenance
- Data Verification
- Report Generation
- Document analysis
References
Brandon Lam
Justice of the Peace
Justice Center, Burnaby
Phone: (604) 339-4501
Email: brandon.lam@gov.bc.ca
Kalena Hladiuk
Deputy District Registrar
Vancouver Law Courts, Supreme Court, Vancouver, BC
Phone: (604) 828-9145
Email: kalena.hladiuk@gov.bc.ca
Timeline
Registry Clerk
Provincial Court Of British Columbia
01.2022 - Current
Registry Clerk
Vancouver Law Courts, Supreme Court
09.2016 - 01.2022
High School Diploma -
John Oliver Secondary School
Diploma - Computer Science
British Columbia Institute of Technology
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