Jordan Pilgrim
Winnipeg,MB
Summary
Organized and dedicated Individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments, all with a positive attitude and a smile.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Justice of the Peace Support Staff
Provincial Court of Manitoba
09.2023 - Current
- Endorsed and processed countless informations required for warrants and remands that moved through Provincial Counter Court with efficiency and accuracy.
- Used CCAIN to update data on individuals such as updated counsel details as well as to search for locations of missing Informations.
- Worked effectively and meticulously in a fast paced work environment, with the ability to prioritize important tasks in order to not fall behind deadlines.
Court Clerk/Monitor - CC2
Manitoba Court of Appeal
05.2023 - 09.2023
- Prepared and updated disposition sheets and/or records of proceedings of cases after court hearings.
- Used DAR to accurately and efficiently record and log court proceedings and decisions.
- Worked with Justices of the Court of Appeal both in the courtroom and in Chambers, by delivering files and providing info about upcoming cases.
- Assisted with Deputy Registrar duties during periods of downtime like using KB Registry to open new files and enter in submitted materials such as Factums, Transcripts and Appeal Books. Also took on extra responsibility by handling the ordering of office supplies and the ordering of archived files.
Deli Clerk
Tenderloin Meat & Sausage
03.2021 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Took & prepared special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Prepared ready made items, such as pizzas and sandwiches for customers to purchase.
Administrative Assistant/Social Media Manager
College Electric
02.2022 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and providing dispatch to technicians.
- Executed record filing system to improve document organization and management, as well as developed and curated a 14,000+ customer contact registry.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
Education
High School Diploma -
Miles Macdonell Collegiate
Winnipeg, MB06.2019
Skills
- Advanced MS Office Suite Knowledge
- Customer Service
- Data Entry Documentation
- Data Management
- Schedule Management
- Critical Thinking
- Time Management
- Multi-Line Phone Systems
- Marketing
- Filing
- Working Under Pressure
Certification
- Class 5F Drivers License
- CPR Certification - 2019
References
• Rob Sabourin
Work: (204) 505-0095
Cell: (204) 999-5602
Relationship: Owner of College Electric/Former Employer
• Stacy Pellaers
(204) 226-8887
Email: spellaers@retsd.mb.ca
Relationship: Former Teacher
Timeline
Justice of the Peace Support Staff
Provincial Court of Manitoba
09.2023 - Current
Court Clerk/Monitor - CC2
Manitoba Court of Appeal
05.2023 - 09.2023
Administrative Assistant/Social Media Manager
College Electric
02.2022 - 03.2023
Deli Clerk
Tenderloin Meat & Sausage
03.2021 - Current
High School Diploma -
Miles Macdonell Collegiate
- Class 5F Drivers License
- CPR Certification - 2019