Diane D Ortega
Rialto
Summary
Genuine intentions to earn and give trust within company and patient. Proactive, Integrity and Strongly Focused sole interest to grow professionally, spiritually, and humanly. Excellent observation and ability to prioritize and coordinate daily basic care needs of patients. Strong written and verbal communication with team Leaders, patients and families. Detailed and passion to progress for improvements in self, patients, company and medical field. Uplifting spirit and positive mind set.
Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort.
Overview
9
9
years of professional experience
Work History
Caregiver/Provider/Nurse Aide
Balraj Johal -IHSS
Fontana
08.2024 - Current
- Provided personal care and assistance with daily living activities.
- Administered medication and monitored health conditions regularly.
- Assisted with mobility and transportation to appointments and errands.
- Communicated effectively with clients, families, and healthcare professionals.
- Collaborated with multidisciplinary teams to coordinate care services effectively.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Accompanied clients to social events such as movies or plays.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Built strong and trusting rapport with clients and loved ones.
Caregiver/Provider/Nurse Aide
Tony Sledge - IHSS
Rialto
04.2024 - 02.2025
- Provided personal care and assistance with daily living activities.
- Administered medication and monitored health conditions regularly.
- Assisted with mobility and transportation to appointments and errands.
- Developed individualized care plans based on client needs and preferences.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
CNA
Laurel Wellness & Nursing Center - CNA
Fontana
03.2023 - 06.2024
- Provided direct patient care and support with daily living activities.
- Maintained a clean and safe environment for residents and staff.
- Communicated effectively with patients, families, and healthcare professionals.
- Documented patient information accurately in electronic health records.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Private Caregiver
Regena Cosio - Priv. Care/Hospice
Rialto
12.2016 - 09.2023
- Assisted clients with daily living activities and personal care.
- Monitored patient health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Assisted with meal planning to meet nutritional plans.
- Researched medical information online when needed in order to provide additional insight into a client's condition.
- Instructed family members on how to provide bedside care.
Private Caregiver
Karen Dougles -Private Care
Riverside
06.2023 - 08.2023
- Parkinson's experience
- Assisted clients with daily living activities and personal care.
- Provided companionship and emotional support to enhance client well-being.
- Managed medication schedules and ensured proper administration.
- Implemented safety protocols to ensure a secure environment for clients.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
Provider/Caregiver
Kwanja Saleem Zahid - IHSS
San Bernardino
10.2022 - 03.2023
- Administered medication and monitored client health conditions regularly.
- Maintained a clean and safe living environment for clients at home.
- Developed personalized care plans tailored to individual client needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
CNA
Rialto Post Acute Care Center - CNA
Rialto
10.2022 - 03.2023
- Maintained a clean and safe environment for residents and staff.
- Documented patient information accurately in electronic health records.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
CNA
Citrus Nursing Center - CNA
Fontana
06.2022 - 10.2022
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Documented patient care services by charting in designated areas.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Live-In Caregiver
Isabel Gomez - IHSS
Rialto
04.2018 - 12.2021
- Assisted clients with daily living activities and personal care routines.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe living environment for clients.
- Coordinated transportation for medical appointments and social outings.
- Communicated regularly with family members about client needs and changes.
- Documented daily care activities in compliance with health regulations.
- Picked up groceries, prescriptions and other items for clients.
- Monitored vital signs such as blood pressure, heart rate and respiration.
- Managed household duties such as grocery shopping, running errands, paying bills and arranging for services such as repairs or maintenance of the home.
- Conducted light housekeeping tasks including laundry, bed making and meal preparation.
- Drove clients to appointments, errands and special events.
- Cooked and served meals to clients according to dietary needs.
- Assisted clients with mobility issues by providing support while walking or using a wheelchair and walker.
- Encouraged clients to participate in activities that stimulate mental awareness or physical well-being.
- Supported family members by providing emotional support during difficult times.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
Private Caregiver
Razia Muffti - Private Care
Rialto
06.2019 - 12.2020
- Assisted client transport w/ Hoyer Lift bed to wheelchair, wheelchair to living chair
- Monitored patient health, documenting changes and reporting to families or staff.
- Offered emotional support and companionship to enhance patient well-being.
- Maintained a clean and safe environment for patients' comfort and safety.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Assisted with meal planning to meet nutritional plans.
- Provided mental stimulation through games, puzzles and other activities designed for cognitive development.
- Provided daily personal care for patients in home and hospice settings.
Education
Destiny Academy
Summit College
Fontana High
Fontana, CASkills
- Med Terminology
- Colostomy Care
- Patient Care and Safety
- Catheter Care
- Ambulation Technique
- Meal Prep
- Observative
- Infection Control Procedures
- Med Administration
- Client Satisfaction
- Multitasking
- Vital Signs
- Med Equipment Knowledge
- Alzheimer and Dementia 5 yrs Exp
- Computer Program Knowledge
- Patient Daily Charting
- Hygiene and Bathing Care
- Incontinent Care
- Strong Clinical and Assessment Skills
- Sterilization and Inventory Management
- Top-notch Organization
- Problem Solver
- RARE WOUND CARE SKILLS
- ABILITIES
- EXPERIENCE
- Multitasking and organization
- Alzheimer's care
- Compassion and empathy
- Cultural sensitivity
- End-of-life care
- PPE usage
- Dementia care
- Patient mobility assistance
Licenses Certificates
- CNA
- HHA
- RNA
- CPR
- BLS
- Hospice
- Post Acute Care
- HIPPA
Timeline
Caregiver/Provider/Nurse Aide
Balraj Johal -IHSS
08.2024 - Current
Caregiver/Provider/Nurse Aide
Tony Sledge - IHSS
04.2024 - 02.2025
Private Caregiver
Karen Dougles -Private Care
06.2023 - 08.2023
CNA
Laurel Wellness & Nursing Center - CNA
03.2023 - 06.2024
Provider/Caregiver
Kwanja Saleem Zahid - IHSS
10.2022 - 03.2023
CNA
Rialto Post Acute Care Center - CNA
10.2022 - 03.2023
CNA
Citrus Nursing Center - CNA
06.2022 - 10.2022
Private Caregiver
Razia Muffti - Private Care
06.2019 - 12.2020
Live-In Caregiver
Isabel Gomez - IHSS
04.2018 - 12.2021
Private Caregiver
Regena Cosio - Priv. Care/Hospice
12.2016 - 09.2023
Destiny Academy
Summit College
Fontana High