Veda Tripuraneni
Mississauga,Canada
Summary
Meticulous professional with over 7 years of expertise in pharmacy systems within Canadian healthcare settings. Proficient in drug pricing, provincial formulary price file management, pharmacy operations, and drug benefit analysis, demonstrating exceptional ability to collaborate with healthcare providers and maintain customer relations.Acknowledged for precision, analytical problem-solving, and effective interpersonal communication. Pursuing a challenging position to utilize clinical, technical, and leadership skills in a forward-thinking, patient-centered, and data-driven organization.
Overview
12
12
years of professional experience
Work History
Provider Data Senior Analyst
Express Scripts Canada
Mississauga, Canada
08.2023 - Current
- Performed scheduled tasks required to maintain/update the product and price information for drug and medical supplies & equipment items in each province and territory.
- Used documented processes to determine/apply provincial coverage data, working with Provincial Formularies and determining price changes from the source files for each field in the database and prepare the data for upload. Adhering to provincial pricing strategies and regulatory requirements.
- Performed peer review and quality assurance checks in the application following the data change to ensure accuracy.
- Prepared the price and coverage data required for custom programs.
- Resolved and responded to Provider and Customer queries regarding pricing and related information in the database.
- Analyzed price and provincial program changes for impact to customer benefit plans.
- Participated in system testing and analysis in support of new functionality, new system processes like Automation.
- Participated in problem resolution, process improvements and process changes, SOP maintenance as required.
- Identified trends and opportunities for process improvements and efficiencies and participated in continuous improvements initiatives to maintain data quality.
- Proactively identify, investigate and resolve data inconsistencies or errors to maintain high standards of data quality and integrity.
- Maintained confidentiality and privacy of PHI and adhered to PHIPA and PIPEDA laws.
- Proven record of exceptional Time Management skills with ability to prioritize tasks while managing heavy workload, have met SLAs every month with 98% - 100% internal QA results.
Patient Data Specialist and Training Ambassador
Medisystem Pharmacy, Loblaws Inc
Mississauga, Canada
02.2018 - 08.2023
- Company Overview: (Long Term Care Pharmacy)
- Accurately processed patient information in database/resident prescriptions /electronic Digi-orders, billing and Accounts receivable (AR) audits, third party billing, medication packaging. Ensure Rx dosing and dosage intervals data is accurate.
- Create new patient profiles and maintain existing records in our internal patient database (KROLL) and advanced expertise in handling PointClickCare, MED e-care EHR platforms and internal systems.
- Providing superior customer service and maintaining professional liaison with physicians, nursing staff, colleagues, and external health care providers on daily basis. Providing after hours customer support via Pure Connect – Genesys platform.
- Reviewed records for completeness, accuracy, and compliance with regulations. Perform ad hoc tasks as required.
- As Training Ambassador, I have conducted training and nesting sessions for onboarding new Data specialists to pursue their role in Medisystem Pharmacy and Mississauga Operations. Provided support to new trainees and ongoing support to existing colleagues, teaching them core fundamentals to ensure their success in the company.
- (Long Term Care Pharmacy)
Store Manager
Cellicon
London, Canada
05.2017 - 09.2017
- Managed merchandise operations, ensuring efficient inventory and supply management.
- Trained and scheduled employees, optimizing daily operations and enhancing team performance. Developed and implemented promotions, increasing organizational profits and enhancing customer satisfaction.
Community Pharmacy Assistant
Shoppers Drug Mart
London, Canada
01.2017 - 05.2017
- Surpassed in Prescription handling, Dispensing prescriptions, patient database management, data entry, prepare insurance claim forms, managing cash register and worked diligently with all the team members. Managed Health-Watch Software.
Clinical Pharmacist Intern
JSS Hospital
, India
07.2013 - 07.2014
- Collected and reviewed adverse drug reactions for CDSCO reporting, enhancing patient safety.
- Conducted patient counseling, improving care quality and team collaboration, Prescription handling.
- Managed electronic medical records and inventory, optimizing hospital operations.
- Completed project on cancer chemotherapy ADRs, providing valuable insights into patient care.
Education
Community Pharmacy Assistant - Prescription Handling, Patient Health Record database management, compounding, work principles in community practice and Customer service
Fanshawe College of Applied Arts and Technology
London, ONHealth Systems Management - Electronic Health Record handling, Laws and Ethics of Canadian Healthcare system, Health Systems Environment, Health informatics, ADT systems, knowledge in Health reporting. Advanced usage of ACCURO EMR. Advanced Knowledge of ICD-10, SNOMED CT, Medical Terminology
Fanshawe College of Applied Arts and Technology
London, ONDoctor of Pharmacy [Pharm.D] - Pharmacology, Drug Nomenclature, Medical Terminology, Pharmacotherapeutics, Pharmacovigilance, Human anatomy and physiology, Pathophysiology, Clinical Research, Pharmacoepidemiology, Medicinal Chemistry, Pharmaceutical Quality Analysis, Biopharmaceuticals and Pharmacokinetics, statistics, and computer sciences
JSS University
IndiaSkills
- Medical Terminology
- Provincial Formulary price file management
- Drug Pricing & Drug Benefit changes
- Drug Database Management
- Microsoft EXCEL
- Microsoft Office suite and computer applications
- Automation Platforms
- SQL, Data extraction
- Data quality maintenance and improvement
- SOP Development
- High level of accuracy with a 100% internal QA track record
- Kroll & HealthWatch
- PointClickCare, Med-ecare
- EHR handling
- Billing and AR Audits, claims adjudication process
- Experience in Retail and long-term care pharmacies
- Exceptional attention to detail
- Strategic thinking
- Complex problem-solving skills
- Quick learner
- Excellent written and verbal communication skills
- Ability to work independently under minimum supervision
- Ability to prioritize workload
- Ability to multi-task in a fast-paced environment
- Ability to articulate complex information
- Strong analytical skills
- Effective time management
- Superior customer relations, patient care
- Stakeholder Communication
- Professional Telephone etiquette
- Maintain privacy and confidentiality
Certifications And Memberships
Active member of Canadian Health Information Management Association [CHIMA], Currently preparing for CHIM certification exam.
References
References available upon request.
Timeline
Provider Data Senior Analyst
Express Scripts Canada
08.2023 - Current
Patient Data Specialist and Training Ambassador
Medisystem Pharmacy, Loblaws Inc
02.2018 - 08.2023
Store Manager
Cellicon
05.2017 - 09.2017
Community Pharmacy Assistant
Shoppers Drug Mart
01.2017 - 05.2017
Clinical Pharmacist Intern
JSS Hospital
07.2013 - 07.2014
Community Pharmacy Assistant - Prescription Handling, Patient Health Record database management, compounding, work principles in community practice and Customer service
Fanshawe College of Applied Arts and Technology
Health Systems Management - Electronic Health Record handling, Laws and Ethics of Canadian Healthcare system, Health Systems Environment, Health informatics, ADT systems, knowledge in Health reporting. Advanced usage of ACCURO EMR. Advanced Knowledge of ICD-10, SNOMED CT, Medical Terminology
Fanshawe College of Applied Arts and Technology
Doctor of Pharmacy [Pharm.D] - Pharmacology, Drug Nomenclature, Medical Terminology, Pharmacotherapeutics, Pharmacovigilance, Human anatomy and physiology, Pathophysiology, Clinical Research, Pharmacoepidemiology, Medicinal Chemistry, Pharmaceutical Quality Analysis, Biopharmaceuticals and Pharmacokinetics, statistics, and computer sciences
JSS University