Diana Serna
St. Catharines,ON
Summary
Collaborative Quality Assurance Inspector proficient in verbal and written communication skills. Expertise in resolving test failures and providing technical resolutions without compromising product. In-depth knowledge of metal heat treating processes. Outstanding recordkeeping and analytical capabilities.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Quality Engineering Technologist
H&S Heat Treating
11.2021 - 07.2023
- Planned, monitored, and solved quality processes to meet efficiency and utilisation requirements, constantly working towards reducing company costs
- Performed pyrometrical analysis (temperature uniformity surveys [TUS], system accuracy tests [SAT], furnace atmosphere analysis) on all furnaces
- Reviewed customer, internal, and supplier rejections
- Initiated and followed up on corrective and preventive action and recommended a course of action
- Responsible for preparing PPAP submissions and system Audits
- Reviewed non-conforming reports and made changes accordingly.
Quality Assurance Inspector
Hy Grade Precast Concrete
04.2019 - 12.2019
- Designated to approve or reject finished parts, pre-pour, post-pour, and follow-up inspections where the initial inspection resulted in a deficiency
- Exceptional blueprint reading
- Ensured all documentation supplied by the Quality Department was reviewed for accuracy prior to release
- Participate as required in cross-functional team activities
- Represent the "voice of the customer" in part on quality issues.
CAD Technologist
Greenstone Structural Solutions
01.2018 - 08.2018
- Modelled 3D panels and buildings in Solid Edge ST9
- Developed customised design concepts and designed various architectural elements, including doors, floors, columns, kitchen hoods, etc
- Communicated with architects, builders, designers, and engineers about building design and structural integrity
- Onsite inspection, review of projects, and participation in weekly team meetings
Education
Mechanical Engineering Technician
Niagara College
Welland, Ontario 2016 - 2020
Bachelor’s Degree - Industrial Design
Humber College
Etobicoke, Ontario 2008 - 2012
Skills
- AutoCAD, SolidWorks, Solid Edge ST9,
- Mathcad, MS Office, Visio, Adobe Photoshop
- Brinell, Rockwell & Vickers testers
- SSI Unit for Temperature Uniformity Tests
- Hand Measuring Equipment, Hand Cutting Saw, CMM
- Product Development
- Root Cause Analysis
- Engineering Documentation
- Technical Specifications
- 3D Modeling
- Project Management
- Detail Drawings
- 2D and 3D Design
- PLC Programming
- Engineering Standards Expertise
Accomplishments
- Professional selling reinvented by Base Over APEX, Canada
- Heat Treating Quality Specialist by Metal Heat Treating Institute, Canada.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Quality Engineering Technologist
H&S Heat Treating
11.2021 - 07.2023
Quality Assurance Inspector
Hy Grade Precast Concrete
04.2019 - 12.2019
CAD Technologist
Greenstone Structural Solutions
01.2018 - 08.2018
Mechanical Engineering Technician
Niagara College
2016 - 2020
Bachelor’s Degree - Industrial Design
Humber College
2008 - 2012
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