Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Novello

San Bruno,CA

Summary

Dynamic Surgery Scheduler at Kaiser Permanente with expertise in schedule coordination. Enhanced patient care through streamlined communication and reduced scheduling errors. Proven ability to manage complex calendars while maintaining confidentiality and solving problems efficiently. Experienced with managing surgery schedules, ensuring all appointments are accurately coordinated and communicated. Utilizes strong organizational skills to handle multiple tasks efficiently and maintain smooth operations. Track record of effective communication and patient interaction, ensuring high level of service and satisfaction.

Overview

7
7
years of professional experience

Work History

Surgery Scheduler

Kaiser Permanente
09.2025 - Current
  • Managed appointment calendars using electronic health record systems to ensure timely patient care.
  • Streamlined communication between departments to enhance collaboration and reduce scheduling errors.
  • Developed training materials for new staff, fostering knowledge sharing of scheduling protocols and best practices.
  • Coordinated surgical team schedules for seamless procedure planning and execution.

Medical Assistant

Kaiser Permanente
11.2019 - 09.2024

Education

High School Diploma -

Capuchino High School
05.2012

Medical Assistant -

Job Train
Menlo Park, CA
07.2019

Skills

Medical terminology

  • Schedule coordination
  • Facility coordinating
  • Scheduling expertise
  • Scheduling tests and procedures
  • Problem-solving

HIPAA compliance

Obtaining authorizations

Teamwork orientation

Calendar management

Facility coordinating

Patient coordination

Maintaining confidentiality

Problem-solving

Medical terminology

Languages

Spanish
Native or Bilingual

Timeline

Surgery Scheduler

Kaiser Permanente
09.2025 - Current

Medical Assistant

Kaiser Permanente
11.2019 - 09.2024

Medical Assistant -

Job Train

High School Diploma -

Capuchino High School
Diana Novello