Diana Muller
Alliston,ON
Summary
Friendly and caring individual with experience as an Assistant Manager at Tim Hortons. I’m used to working with people from many different backgrounds and always aim to make them feel welcome and supported. I’m organized, reliable, and enjoy helping others, whether that means keeping things running smoothly or offering a kind word when it’s needed.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Tim Hortons
Alliston, Ontario
07.2021 - Current
- Led and managed a high performing drive-thru team during peak hours
- Supervised and coordinated the efforts of 12-18 employees
- Consistently delivered exceptional results in customer service, team management, and operational targets
Education
Bachelor of Arts - Criminology and Sociology
University of Toronto
Mississauga, ON06-2028
Skills
- Problem-solving
- Team leadership
- Decision making
- Critical thinking
- Verbal and written communication
- Organizational skills
Accomplishments
- Received honour roll in grades 10, 11, and 12 at Banting Memorial High School
- Recieved multiple certificates from Tim Hortons customers higlighting outstanding service
Languages
French
Limited
References
Dave Cropper
Tim Hortons | General Manager
timmie.horton@gmail.com | +1 (647) 640-1889
Timeline
Assistant Manager
Tim Hortons
07.2021 - Current
Bachelor of Arts - Criminology and Sociology
University of Toronto