Diana Moreno Medina
Santa Rosa
Summary
Experienced with supervising and engaging children/youth in various activities, ensuring safe and enjoyable environment. Utilizes effective communication and conflict resolution skills to manage group dynamics and enhance camper experiences. Track record of fostering teamwork, adaptability, and leadership in diverse and dynamic settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Summer Camp Counselor
Sonoma County YMCA
06.2026 - Current
- Facilitated conflict resolution among campers, promoting positive interpersonal skills and resilience.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
Child Watch Staff Member
Sonoma County YMCA
09.2025 - Current
- Supervised children in safe, engaging environment while ensuring adherence to safety protocols.
- Facilitated age-appropriate activities that promoted social interaction and skill development among participants.
- Monitored group dynamics to identify and address behavioral issues, fostering positive interactions among children.
- Communicated effectively with parents regarding child behavior and program updates, enhancing parent engagement and satisfaction.
- Collaborated with team members to create a welcoming atmosphere that supported diverse needs of all participants.
Y Lunch League Leader
Sonoma County YMCA
08.2025 - Current
- Coordinated structured sport activities during school lunch time
- Implemented youth sports programs tailored to diverse community needs.
Food Delivery Driver
DoorDash
11.2018 - 02.2024
- Ensured outstanding customer service throughout delivery operations.
- Utilized GPS technology to determine most efficient delivery routes.
- Coordinated with restaurant teams to verify order details and pickup schedules.
- Addressed customer disputes promptly and in line with company policy.
- Recorded delivery times to track successful completion of each order.
211 Resource Navigator
211 Sonoma County
06.2016 - 07.2018
- Guided clients in accessing services and resources effectively.
- Developed individualized service plans aligned with client needs and goals.
- Facilitated referrals to community agencies for enhanced support.
- Conducted intake assessments to establish eligibility and action plans.
- Maintained precise records of client interactions per agency policies.
- Educated clients on community resources related to housing, employment, and healthcare.
- Performed follow-up visits to evaluate client success after interventions.
- Updated navigation charts ensuring access to current resource information.
Education
Associate of Arts - Human Services
Santa Rosa Junior College
Santa Rosa, CA12-2017
Skills
- Customer service
- Time management
- GPS navigation
- Problem solving
- Effective communication
- Resource management
- Client assessment
- Records maintenance
- Conflict resolution
- Attention to detail
- Training coordination
- Willingness to learn
- Community resource navigation
- Analytical thinking
- documentation and record-keeping
- Problem-solving
- Patience and empathy
- Compassionate communication
- Child supervision
- Relationship building
- Decision-making
- Active listening
- Child Development Understanding
- Camper supervision
- Group and individual instruction
Certification
- First Aid and CPR Certified
Languages
Spanish
Professional Working
Timeline
Summer Camp Counselor
Sonoma County YMCA
06.2026 - Current
Child Watch Staff Member
Sonoma County YMCA
09.2025 - Current
Y Lunch League Leader
Sonoma County YMCA
08.2025 - Current
Food Delivery Driver
DoorDash
11.2018 - 02.2024
211 Resource Navigator
211 Sonoma County
06.2016 - 07.2018
Associate of Arts - Human Services
Santa Rosa Junior College
Education and Training
other