Vanessa Serafini
Hamilton
Summary
Enrolled at the University of Guelph pursuing a BA in Criminal Justice and Public Policy with a minor in Biology. Dedicated and motivated student with a strong creative ability and a mature, professional demeanor. Diligent and fast learner with the ability to quickly adapt and contribute effectively to any team. Proactive approach drives constant seeking of new skills and knowledge to strategically apply towards future goals and excel in chosen profession. Also gained valuable experience in child engagement and educational activities. Skilled in creating nurturing and stimulating environments, both through creative play and structured routines that support developmental milestones. Prioritizes effective communication and maintaining strong relationships with parents and staff to ensure optimal support for children under care.
Overview
4
4
years of professional experience
Work History
Summer Camp Counselor
City of Hamilton
07.2023 - 08.2024
- Planned and delivered programming activities and games for groups of 10 children ages 4 to 13, fostering an enjoyable and inclusive environment
- Followed a structured daily schedule and participated in activities such as swimming, outdoor activities, and offsite trips
- Kept track and created attendance records and camper identifications
- Developed and executed weekly plans with adaptations
- Created an inclusive environment guaranteeing children were able to express their diverse hobbies and identities while participating in fun, team-building activities
- Supported children by actively listening and offering encouragement.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
Co-Op Student
Crown Attorneys Office
02.2024 - 06.2024
- Worked with non-legal staff to carry out daily tasks such as reception, on the phone, and respond to email enquiries
- Bind materials such as sentencing, exhibits, and other submissions for Crown Attorneys
- File subpoenas, refill printers, clean up the office
- Assisted Crown Attorneys in prepping for trials
- Observed and supported Crown Attorneys in court, assisting with trial-related tasks and learning about courtroom procedures
- Media filing and filtering, photocopying, scanning documents, picking up and delivering mail within the building and supporting staff with day to day tasks
- Worked closely with Crown Attorneys and legal administrators, learning directly from professionals and gaining insight into the legal process
- Managed sensitive information by maintaining confidentiality and adhering to privacy standards in the handling of case materials and client disclosures
Program and Facility Monitor
City of Hamilton
01.2022 - 06.2024
- Set up and dismantled program equipment, ensuring a safe, clean, and well-organized program space
- Delivered exceptional customer service and ensured the centre maintained an inclusive environment for the diverse members of the public
- Programmed and instructed groups of children in a variety of classes including, art, various sports, toddler programs and science
- Lead programs by following the established rules and standards created by the recreational department while creating an educational experience
- Maintained accurate records such as attendance forms and class lists
- Restocked office, kitchen and other common areas to maintain adequate supplies
- Responded to inquiries from participants and parents to resolve issues and address concerns
- Provided first aid or emergency assistance when needed
- Developed creative lesson plan that was adaptive and encouraged inclusivity , learning, and fun
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Cashier
Ole Gourmet Restaurant
01.2021 - 06.2024
- Experienced in cashier duties and handling finical transactions
- Performed cleaning duties including the floors and tables
- Skilled in food preparation and cooking tasks
- Experienced in dishwashing to uphold hygiene standards
- Committed to delivering excellent customer service through positive and engaging interactions
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
Education
Bachelor of Arts - Criminal Justice And Public Policy
University of Guelph
Guelph04-2028
High School Diploma -
Bishop Tonnos
Ancaster, ON06-2024
Skills
- Child supervision
- Safety guidelines
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent customer service
- Active listening
- Positive attitude
Skills And Training
- Babysitting Certification
- WHMIS Training Course
- AODA Accessible Customer Service Awareness
- HIGH FIVE certification
- Standard First Aid CPR- C
- Ontario Health & Safety Certification
Awards
- Directors Award of Excellence for English, 2019, Hamilton-Wentworth Catholic District School Board
- Religion Award, 2020, Holy Name of Mary Elementary School
- ER Monaco Young Entrepreneurship Award, 2023, First place recipient
Timeline
Co-Op Student
Crown Attorneys Office
02.2024 - 06.2024
Summer Camp Counselor
City of Hamilton
07.2023 - 08.2024
Program and Facility Monitor
City of Hamilton
01.2022 - 06.2024
Cashier
Ole Gourmet Restaurant
01.2021 - 06.2024
Bachelor of Arts - Criminal Justice And Public Policy
University of Guelph
High School Diploma -
Bishop Tonnos
Similar Profiles
Ramsay JacksonRamsay Jackson
Volunteer Firefighter at City of HamiltonVolunteer Firefighter at City of Hamilton
Luca MorrealeLuca Morreale
Arena Monitor at City of HamiltonArena Monitor at City of Hamilton
Tom GUDERTom GUDER
Service Operations Representative at City of HamiltonService Operations Representative at City of Hamilton