Diana Jones
Thunder Bay,Canada
Summary
Compassionate Personal Support Worker with experience in providing emotional and physical support to residents in a Long Term Care setting. Strengths include strong interpersonal skills, patience, and the ability to manage stressful situations effectively. Contributed to improving quality of life for individuals by creating comfortable environments, promoting independence, and fostering positive relationships.
Overview
32
32
years of professional experience
Work History
Personal Support Worker
City of Thunder Bay Pioneer Ridge- Home for the aged
Thunder Bay, Canada
01.2017 - Current
- Assist residents with personal care and activities of daily living including toileting, bathing, dressing and feeding
- Communicate and demonstrate information in accordance with plan of care
- Continuously observe residents and their environments for unsafe conditions, behavioral, physical, cognitive changes
Registered Practical Nurse
City of Thunder Bay Dawson Court- Home for the aged
Thunder Bay, Canada
01.1993 - 01.2017
- Encourage resident participation and family support in activities of daily living and participation in the provision of health teaching
- Performed all duties associated with RPN position with a focus on care, empathy, and respect for residents and families
- Completed all training courses and followed all mandated procedural guidelines
- Administration of medications
Education
First Aid and CPR Certification -
01.2022
Excellence In Resident-Centered Care Team Member Course -
01.2019
Practical Nursing -
Confederation College
Thunder Bay, ON01.1992
Airline and Airport Passenger Agent Service Certificate -
Hospitality Purchasing Management Course -
Skills
Effectively work in both a team environment and independently
Sensitivity towards individuals with disabilities and substance abuse
Excellent interpersonal skills
Good verbal and written communication skills
Effective critical thinking
- Personal care
- Health monitoring
- Safety assessment
- Patient advocacy
- Family support
- Documentation accuracy
- Communication skills
- Team collaboration
- Crisis management
- Cultural competency
- Time management
References
Traci Fisher Zaiser
Clinical Manager Pioneer Ridge
807 684-3898
Liana Desaulniers
Transitional Housing Support Worker
807 620-0508
Bonnie Steinhoff
RPN PSW Pioneer Ridge
807 628-4345
Volunteer Experience
- Ocean Acres Animal Sanctuary Barbados
- Fundraising for hockey and dance academies
- Cape Town South Africa volunteered at a pre-school
Timeline
Personal Support Worker
City of Thunder Bay Pioneer Ridge- Home for the aged
01.2017 - Current
Registered Practical Nurse
City of Thunder Bay Dawson Court- Home for the aged
01.1993 - 01.2017
First Aid and CPR Certification -
Excellence In Resident-Centered Care Team Member Course -
Practical Nursing -
Confederation College