Summary
Overview
Work History
Timeline
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Diana Hale

Fresno,CA

Summary

Desire a position utilizing my customer-focused sales approach. Ideally this would be a position that would allow me to grow within an organization that not only I can be an addition to, but can also allow me to advance in my career.

Overview

9
9
years of professional experience

Work History

Director of Ecommerce

Fashion Furniture
07.2024 - Current
  • Crated online purchasing capabilities where POS and website would communicate with each for seamless customer transactions.
  • Developed email marketing campaigns that effectively engaged customers throughout their buying journey.
  • Championed continuous improvement initiatives within the organization, leading efforts towards greater efficiency and effectiveness in e-commerce operations.
  • Improved user experience with the implementation of responsive web design and intuitive navigation.
  • Improved website performance through regular monitoring, updates, and troubleshooting.
  • Managed website projects from inception to completion, ensuring timely delivery and adherence to budget constraints.
  • Enhanced user experience by optimizing website layouts and navigation features.

Ecommerce Inside Sales

Flooring Liquidators
03.2021 - 06.2024
  • Responsible for over $2.5 million in sales in 2023 (top 3 in the entire company).
  • Developed and implemented current CRM to be used by inside sales team.
  • Built relationships with key vendors.
  • Manage logistics from initial interaction with customer to material being delivered.
  • Created a sample lead process which generated and addition $330,000 annually.

New Construction Operations Specialist

Responsible for Over $2.5 Million in Sales in 2023
11.2019 - 03.2021
  • Scheduled installation for all contracted work.
  • Work side by side with Superintendent at each job to oversee production completion.
  • Order processing for all flooring material for each project (Single Family, Apartments, Office Buildings.
  • Working with customer to receive prompt payment.

Administration Assistant

PrimeSource Building Products Inc.
05.2016 - 08.2019
  • Processed route logs for delivery from DC to customers.
  • Processed all invoices/receive products within SAP.
  • Maintained all purchase orders, credits, return to vendor.
  • Created pick tickets for warehouse fulfillment.
  • Work with each department to maintain KPI's.

Timeline

Director of Ecommerce

Fashion Furniture
07.2024 - Current

Ecommerce Inside Sales

Flooring Liquidators
03.2021 - 06.2024

New Construction Operations Specialist

Responsible for Over $2.5 Million in Sales in 2023
11.2019 - 03.2021

Administration Assistant

PrimeSource Building Products Inc.
05.2016 - 08.2019

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Diana Hale