Danika Gordon
Winnipeg,MB
Summary
Driven professional with a proven track record at Gimli Motorsports Park, excelling in customer service and food preparation. Demonstrated ability to enhance customer satisfaction and streamline operations, fostering team efficiency and cleanliness maintenance. Skilled in cash handling and interpersonal communication, adept at resolving customer issues, ensuring a positive and professional environment.
Overview
1
1
year of professional experience
Work History
Concessions Worker
Gimli Motorsports Park
06.2023 - Current
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Prepared food orders within 30 minute period.
Short Order Cook
Gimli Motorsports Park
06.2023 - Current
- Kept kitchen up to code for health and safety inspections.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
- Collaborated with team members to optimize workflow and improve overall efficiency in the kitchen.
Ticket Agent
Gimli Motorsports Park
06.2023 - Current
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Education
Murdoch Mackay Collegiate
Winnipeg, MBSkills
- Customer Service
- Cleanliness Maintenance
- Professionalism and Courtesy
- Teamwork orientation
- Cash handling proficiency
- Food Preparation
- Reliability and punctuality
- Cash Handling
Languages
English
Full Professional
French
Professional Working
Timeline
Concessions Worker
Gimli Motorsports Park
06.2023 - Current
Short Order Cook
Gimli Motorsports Park
06.2023 - Current
Ticket Agent
Gimli Motorsports Park
06.2023 - Current
Murdoch Mackay Collegiate
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