Diana Garcia
Apple Valley
Summary
As an efficient Transit Bus Operator, possess comprehensive knowledge of city routes and schedules. Skilled in operating various types of buses safely and effectively while maintaining high levels of punctuality. Enjoys interacting with diverse groups of people and providing excellent customer service. Demonstrated ability to solve problems quickly, enhancing overall passenger satisfaction.
Overview
2
2
years of professional experience
2010
2010
years of post-secondary education
Work History
Transit Bus Operator
Keolis Transit
Hesperia
10.2023 - Current
- Operated transit buses safely along designated routes.
- Ensured passenger safety by following traffic laws and regulations.
- Assisted passengers with boarding and disembarking the bus.
- Communicated with dispatch regarding route changes and delays.
- Conducted pre-trip inspections of the bus for safety compliance.
- Maintained cleanliness and organization of the bus interior.
- Responded to passenger inquiries about schedules and routes.
- Managed fare collection and provided change to passengers when needed.
- Made sure wheelchair lifts were functioning properly before each trip began.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Kept an eye out for suspicious activity or unattended items on board the bus.
- Managed time effectively by arriving at stops on schedule according to route times.
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Followed emergency procedures in case of accidents or other dangerous situations.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Computed fares accurately using onboard ticket machines or cash payments.
- Reported major accidents, emergencies and suspicious incidents to supervisors.
- Performed minor repairs such as changing light bulbs, fuses, tires, and brakes when necessary.
- Completed daily paperwork such as log books, maintenance reports, incident reports.
Education
Abraham Lincoln High School
Riverside, CASkills
- Route navigation
- Fare collection
- Vehicle inspection
- Emergency procedures
- Customer service
- Time management
- Conflict resolution
- Safety compliance
- Mechanical troubleshooting
- Communication skills
- Attention to detail
- Passenger assistance
- Incident reporting
- Professional demeanor
- Schedule adherence
- Ticket processing
- Traffic laws compliance
- Safe driving
- Inclement weather driving
- Route planning
- Adaptive decision making
- Wheelchair securement
- Defensive driving
- Punctuality
- Delivery management
- Rule enforcement
- Valid [state] license
- Adjusting routes
- Clean driving record
- Passenger transportation
- Traffic law compliance
- Traffic laws
- Road safety compliance
- Post-trip inspections
- Road Awareness
Languages
Spanish
Native/ Bilingual
Timeline
Transit Bus Operator
Keolis Transit
10.2023 - Current
Abraham Lincoln High School