Diana Farhat
Los Angeles
Summary
Dynamic professional with a proven track record at First City Credit Union, excelling in financial analysis and customer service. Proficient at leading teams and enhancing operational efficiency. I effectively mitigate risks while fostering strong relationships. Committed to community engagement through volunteer initiatives, showcasing my project management and communication skills.
Overview
8
8
years of professional experience
Work History
Bank Teller
First City Credit Union
Downtown Los Angeles
02.2025 - Current
- Performed cash handling duties including counting currency, coins and checks.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Assistant Store Manager of Operations
Ross Stores, Inc.
Bell Gardens
12.2019 - 11.2024
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Provided customer service support, including resolving customer complaints and inquiries.
Community Volunteer
City Of Bellefontaine Neighbors
Bell
05.2017 - 06.2019
- Coordinated community clean-up initiatives, leading groups of volunteers to ensure efficient waste removal and recycling.
- Participated in the construction and renovation of community facilities, including playgrounds and public gardens.
- Assisted in organizing and coordinating food drives for local charities.
Education
MBA - Business Administration
California State University of Long Beach
Long Beach, CA05-2025
Bachelor of Science - Business Administration And HRM
California State University of Los Angeles
Los Angeles05-2023
High School Diploma -
Bell High School
Bell, CA06-2019
Skills
- Financial analysis
- Project management
- Customer service
- Team building
- Employee training
- Data analysis
- Effective communication
- Multitasking and organization
Accomplishments
- Awarded 5 scholarships: ACE Scholarship, Running for Bell Scholars, Future Scholars of Bell, Stuart Moldaw, and APSIH Scholarship.
- Completed a 10-week Retail Leader Internship in 2021.
Timeline
Bank Teller
First City Credit Union
02.2025 - Current
Assistant Store Manager of Operations
Ross Stores, Inc.
12.2019 - 11.2024
Community Volunteer
City Of Bellefontaine Neighbors
05.2017 - 06.2019
MBA - Business Administration
California State University of Long Beach
Bachelor of Science - Business Administration And HRM
California State University of Los Angeles
High School Diploma -
Bell High School
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