Diana Amira
Hollywood
Summary
Proven professional with a track record of enhancing customer satisfaction and mentoring new staff at SoCal Wrestling Officials Association. Demonstrates exceptional communication and time management skills. Achieved notable accuracy in financial transactions and upheld integrity in high-pressure situations. Skilled in cash register operation and fostering teamwork.
Overview
5
5
years of professional experience
Work History
Referee
SoCal Wrestling Officials Association
11.2021 - 02.2025
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Upheld high ethical standards while officiating games, contributing to the overall integrity of the sport.
- Assisted in the development of newer referees by serving as a mentor, providing guidance on best practices for officiating.
Cashier
Burger District
02.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Receptionist
A&M University
10.2021 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Cashier Team Lead
Whataburger Restaurants L&c
01.2020 - 10.2020
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Bachelor of Science - Music And Audio Production
The Los Angeles Film School
Hollywood, CA02-2026
Skills
- Strong communication skills
- Time management
- Teamwork and cooperation
- Customer service
- Work ethic and integrity
- Money handling
- Cash register operation
- Professionalism and courtesy
Languages
Arabic
Native or Bilingual
Timeline
Cashier
Burger District
02.2024 - 11.2024
Referee
SoCal Wrestling Officials Association
11.2021 - 02.2025
Receptionist
A&M University
10.2021 - 05.2022
Cashier Team Lead
Whataburger Restaurants L&c
01.2020 - 10.2020
Bachelor of Science - Music And Audio Production
The Los Angeles Film School
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