Dhruv Singh
Montreal,QC
Summary
Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.
Overview
4
4
years of professional experience
Work History
Warehouse Clerk
Purolator
Montreal
01.2021 - 07.2021
- Coordinated with vendors regarding product availability and delivery schedules.
- Labeled containers, container tags, or products using marking tools.
- Assisted with physical inventories as needed.
- Stocked shelves with received products in designated areas.
- Prepared outgoing orders for shipment according to customer specifications.
Business Development Manager
OYO hotels
Ahmedabad, Gujarat
01.2019 - 01.2020
- Organized meetings between senior management and prospective customers.
- Recruiting , training and supervising staff
- Managing budgets
- Maintaining statistical and financial records
- Handling Customer complaints and quarries Promoting and marketing the business
Night Auditor & Duty Manager
Protea hotel Skyz by Marriott Kampala Uganda
Kampala, Uganda
01.2017 - 07.2018
- Tasks
- Audited facility’s daily activities using proprietary management software
- Checked late-Night guests into the hotel, handled questions
- Finding the mistakes in the entries done by the front desk clerks and rectifying them using the receipts issued
- Sending financial statements/ documents like cheques, credit receipts to the bank for collection to the concerned department
- Coordinating with the accountants department of the hotel and making reports about the entire transactions and remitting daily to the M.D., General Manager and Front Office Manager
- Supporting of accounts department in tracking financial data, accurately processing payments, accounts payable etc
- Special Achievements - Helped the hotel in getting large group reservations generating more revenue and getting the award for Employee of the month.
Night Auditor
Protea by Marriott
Kampala, Uganda
01.2017 - 09.2017
- Achievements & Tasks:
- Checking in guests during Night Audit duty
- Making Managers Reports and sending them on daily basis
- Handling guest and their complaints at Night
- Making Company Ledgers and sending them to the company for Payments
- Checking Restaurant and Bar Folios and making reports and sending them to accounts Department
- Taking Offline payments from Agents like Expedia, Hotels.com, and Booking.com
Education
MBA - AEC Supply Chain Management
CDI College
Montreal, QC01-2023
Bachelor of Arts - IHA
University of West London
India, Pune07.2017
B.A. - Hospitality And Tourism Management
International Institute of Hotel Management
India, Pune07.2016
Skills
- Procurement Strategies
- Rooms Division
- Administrative Support
- Determining Room Rates
- Vendor Interaction
- Guest Experiences
- Special Event Coordination
- Workplace organization
- Materials Transport
- Shipment Coordination
- Packaging and Labeling
- Shipment Verification
- Paperwork Processing
- Technical Analysis
Timeline
Warehouse Clerk
Purolator
01.2021 - 07.2021
Business Development Manager
OYO hotels
01.2019 - 01.2020
Night Auditor & Duty Manager
Protea hotel Skyz by Marriott Kampala Uganda
01.2017 - 07.2018
Night Auditor
Protea by Marriott
01.2017 - 09.2017
MBA - AEC Supply Chain Management
CDI College
Bachelor of Arts - IHA
University of West London
B.A. - Hospitality And Tourism Management
International Institute of Hotel Management
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