Dhruv Raval
Surrey,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Motivator
GoodLife Fitness
09.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Excellent communication skills, both verbal and written.
Contact Centre Representative
TD Bank
04.2022 - 06.2022
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Placed outbound customer service calls to follow up on issues.
Retail Store Supervisor
Your Dollar Store With More
11.2019 - 03.2022
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
Education
Associate of Applied Science - Practical Elements of Mechanical Engineering
Fanshawe College of Applied Arts And Technology
London, ON08.2019
Bachelor of Engineering - Mechanical Engineering
Gujarat Technological University
Ahmedabad, Gujarat, IN07.2018
Skills
- Sales Leadership
- Complaint Handling
- Customer Service
- Inbound and Outbound Phone Call Management
- Data Entry
- Account Updating
- Financial Software
- Point of Sale Systems
Timeline
Motivator
GoodLife Fitness
09.2022 - Current
Contact Centre Representative
TD Bank
04.2022 - 06.2022
Retail Store Supervisor
Your Dollar Store With More
11.2019 - 03.2022
Associate of Applied Science - Practical Elements of Mechanical Engineering
Fanshawe College of Applied Arts And Technology
Bachelor of Engineering - Mechanical Engineering
Gujarat Technological University
Similar Profiles
Chantelle ArchbaldChantelle Archbald
Talent Acquisition Specialist at GoodLife FitnessTalent Acquisition Specialist at GoodLife Fitness
Jenna LongoJenna Longo
Corporate Wellness Presenter at GoodLife Fitness ClubsCorporate Wellness Presenter at GoodLife Fitness Clubs
Korosh ValiKorosh Vali
Personal Trainer at GoodLife FitnessPersonal Trainer at GoodLife Fitness