Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
StoreManager
Dhivya Sukumar

Dhivya Sukumar

Calgary,AB

Summary

Dynamic Shop Associate with proven expertise in retail operations and customer assistance, honed at Retail shops. Excelled in merchandise display and order processing, boosting sales through exceptional service and product knowledge. Skilled in time management, ensuring efficient store maintenance and inventory control.

Overview

3
3
years of professional experience

Work History

Shop Associate

Latha Agencies
01.2022 - 02.2024
  • Greeted customers and helped with product questions, selections, and purchases of confectionery and biscuits.
  • Stocked merchandise, clearly labeling items, and arranging according to categories.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained inventory and scheduled new stock orders when necessary.

Shop Assistant

Xceedo Enterprises
09.2020 - 01.2022
  • Checked incoming orders and organized new stock.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Wrapped, boxed, and weighed cleaning products.
  • Used in-store system to locate inventory and place special orders for customers.

Education

MBA - Business Administration

Anna University
Chennai, India
11.2014

Bachelor of Commerce - Computer Applications

Periyar University
Salem, India
08.2012

Skills

  • Store maintenance
  • Order Processing
  • Retail Store Operations
  • Customer Assistance
  • Time Management
  • Product Knowledge
  • Merchandise Display

Languages

English
Professional Working
Tamil
Native or Bilingual

Software

Microsoft Windows 10

Microsoft 365

Timeline

Shop Associate

Latha Agencies
01.2022 - 02.2024

Shop Assistant

Xceedo Enterprises
09.2020 - 01.2022

MBA - Business Administration

Anna University

Bachelor of Commerce - Computer Applications

Periyar University
Dhivya Sukumar