Dharmik Patel
Windsor,Canada
Summary
Friendly and organized Ticket Taker with excellent customer service skills. Competent in cash register operations and accurate record keeping. Skilled in verifying the authenticity of credentials and tickets. Hardworking Usher focused on maximizing team productivity and customer satisfaction. Quality- and service-minded professional leveraging 2 years' experience in the field.
Overview
2
2
years of professional experience
Work History
Event Usher (Badge # 13997)
Caesars Windsor
05.2023 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Worked with other staff members to facilitate smooth flow of operations.
Receptionist
India47
01.2023 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct offices
Team coordinator
Rolling In Green
04.2022 - 12.2022
- Led team meetings each shift to discuss scheduling, production and maintenance needs.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach targets for specific tasks.
- Handled day-to-day office operations and resolved any conflicts.
Education
Bachelor of Science - Computer Science
The University of Windsor
Windsor, ON10.2026
Skills
- Customer service
- Communication skills
- Sales
- Computer literacy
- Microsoft Office (Word, Excel, PowerPoint)
- Cashiering
- Marketing
- Time management
- Developed communication skills, teamwork, and project management skills while collaboratively working with teams, colleagues, and clients and by competing in few symposiums
- Planning and organizational skills, multitasking, fast learner, optimistic, go-getter attitude
- Outstanding time-management and organizational abilities, willingly working unpredictable hours/overtime to ensure organizational efficiency and profitability
- Proficient in all basic computer programs and MS Office tools including MS Word and MS Excel
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Volunteer Work And License
- WalkSafe - The WalkSafe program ensures that everyone feels safe travelling on the UWindsor Campus after dark. As a volunteer we escort anyone to their car or home
- Smart Serve (Valid through 2027)
Availability
Shift wise
Timeline
Event Usher (Badge # 13997)
Caesars Windsor
05.2023 - Current
Receptionist
India47
01.2023 - 04.2023
Team coordinator
Rolling In Green
04.2022 - 12.2022
Bachelor of Science - Computer Science
The University of Windsor
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