Dharmesh Oza

• Achieved highest fulfillment rate of 98% and customer satisfaction over 99% through logistics optimization.
• Reduced fulfillment cycle time to under 6 hours for 24-hour orders via strategic labor allocation.
• Maintained over 99% inventory accuracy while matching 99% of seasonal merchandise transfers, minimizing store shrinkage.
• Streamlined receiving protocols to ensure processing of new stock on same business day.
• Oversaw warehouse staff to guarantee proper handling and storage of materials and products.
• Collaborated with departments to align strategies with company objectives.

• Coordinated team workflows, improving task execution efficiency across shifts.
• Implemented task-rotation system using time-motion studies, boosting operational efficiency by 70%.
• Maintained output of over 2,000 daily orders while reducing core team from 44 to 26 members.
• Achieved over 99% inventory accuracy through rigorous semi-annual audits and real-time discrepancy reconciliation.
• Collaborated with departments to synchronize activities, enhancing overall operational effectiveness.
• Enforced safety regulations, ensuring a secure working environment for employees.
• Led team motivation efforts during high-stress situations, fostering resilience and cohesion.

• Organized merchandise on shelves, improving access and visibility for efficient order picking.
• Operated handheld scanners to ensure accurate tracking of merchandise throughout fulfillment process.
• Filled orders per defined standards utilizing standard picking system.
• Followed safety protocols while operating material handling equipment, including pallet jacks and hand trucks.
• Mastered high-volume order picking and shipping, consistently exceeding productivity targets.
• Gained foundational knowledge of Canadian warehousing standards and WMS software to support compliance and operational efficiency.

Oversaw daily business operations, streamlining budgeting, staffing, scheduling, inventory control, customer service, and sales processes.

• Managed budget allocation to optimize resource utilization and improve financial performance.
• Optimized production line configurations, achieving 10% increase in daily garment output without overhead cost increases.
• Tracked monthly sales to produce actionable reports for business development planning.
• Fostered strong supplier relationships for reliable product sourcing.
• Created schedules and monitored payroll to ensure adherence to budget constraints.
• Built positive work environment through team-building activities that promoted interdepartmental collaboration.
• Maintained long-term customer relationships through effective account management.