Operations and logistics professional with extensive experience in warehouse management, shipping, and inventory control. Achieved a 25% reduction in shipping errors through process enhancements while fostering strong relationships with customers and cross-functional teams to ensure timely deliveries.
Overview
41
41
years of professional experience
Work History
Logistic Coordinator
FlexTG
01.2023 - 01.2026
Managed domestic and international shipping documentation, maintaining accuracy of sales orders, invoices, and tracking information to support on-time deliveries.
Coordinated domestic and international shipments with multiple freight carriers, ensuring timely delivery.
Partnered with sales managers, customers, and freight carriers to coordinate shipments and resolve delivery issues, improving customer satisfaction.
Reduced shipping errors by 25% through process improvements.
Warehouse Supervisor
Pacific Office Automation
01.2019 - 01.2023
Achieved high customer satisfaction by ensuring accurate receiving, identifying, dispatching, and quality assurance of goods.
Measured and reported effectiveness of warehousing activities and employee performance to enhance operational insights.
Managed inventory through systematic categorization and labeling of items for efficient tracking.
Office Manager/Human Resource/Data Entry
AAA Copy & Review Services
01.2014 - 01.2019
Coordinated employee hiring, firing, orientations, and training to streamline workforce management.
Assisted in developing and implementing employee personnel policies and procedures to enhance compliance and employee satisfaction.
Maintain all employee personnel records and payroll.
Interact with customers to assure they are satisfied on a daily basis.
Maintained membership with affiliated resources to ensure company compliance with evolving laws and regulations.
Renewed notary certification annually to ensure compliance with state regulations.
Data entry helps customers reduce their medical bills.
Plant Manager / Management Representative
Growth & Opportunity, Inc.
01.1985 - 01.2013
Directed manufacturing operations to optimize productivity and efficiency.
Establish operational policies, procedures & implement process improvements to ensure superior quality & certifications for ISO.
Creating, implementing and maintaining all safety policies and procedures throughout the manufacturing.
Maintain 100% satisfaction with all customers by assuring all of their product was on time, quality level was at its best.
Collaborated with customers to secure work opportunities for employees.
Managed human resource functions including payroll, onboarding, terminations, training, and workers' compensation.
Education
High School -
Imlay City High School
Imlay City, Michigan
Community College -
Mott Community College
Mott, Michigan
National American University - Online
National American University
On Line
Skills
Logistics Coordination
Shipping & Receiving
Global shipping
Logistics Optimization
Warehouse Operations
Inventory Management
ERP Systems
Management Systems (TMS)
RF Scanners
Barcode Inventory Systems
Process Improvement
Data Analysis
Financial Reporting
Microsoft Excel
Team Leadership
Workforce Management
Vendor Relations
Safety Compliance
Customer Service
Accomplishments
Improved inventory accuracy through cycle counting, warehouse organization, and process improvements.
Increased on-time deliveries by improving shipment scheduling and coordination with freight carriers.
Successfully managed logistics by improving shipment scheduling and coordination with freight carriers.