Dharini Patel
Oshawa,ON
Summary
Dedicated and Motivated graduate seeking to secure a position as a Pharmacy Assistant where I can utilize my education, knowledge, and skills to assist with the technical functions of dispensing prescriptions and delivery of pharmacy services. Seeking to leverage my pharmacy expertise and skills to contribute to a dynamic healthcare environment.
Overview
2
2
years of professional experience
Work History
Customer Experience Associate
Walmart
02.2022 - Current
- Collaborated with sales team members to stay current on inventory levels and resolve item Issues.
- Reflected team performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.
- Supported sales team members to drive growth and development.
- Managed cash register and cashing out customers using credit, debit, and cash transactions
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Student Intern (Applications Project Management)
The Teacher App (TAPP)
04.2022 - 08.2022
- Marketing Strategy Identification by market analysis and research.
- Marketing plan development along with team members in line with market segmentation.
- Successfully performed competitive analysis, target audience identification and resource identification as per the client requirements.
- Established open and professional relationships with team members to resolve issues quickly.
- Took meeting notes and compiled paperwork to support department.
Quality Control Analyst
Macbay Pharmaceuticals
06.2021 - 12.2021
- Performed routine quality control tests on raw materials, intermediates, and finished pharmaceutical products to ensure compliance with established SOPs and specifications.
- Conducted visual inspections, physical testing, and chemical analysis using analytical instruments and equipment.
- Collected and analyzed samples at different stages of the production process, ensuring accurate and timely testing and reporting of results.
- Hands on experience with instruments such as HPLC, UV-visible spectrophotometer, GC, pH meter, FLR, Karl -Fischer etc.
- Adhering to Good Laboratory Practices GLP all times and keeping safe and secure work environment.
Education
Post Graduate- Certificate - Pharmaceutical Science
Durham College
Oshawa, ON08.2023
Post Graduate - Certificate - Project Management
Durham College
Oshawa, ON08.2022
Bachelor of Science - Pharmacy
Gujarat Technological University
India07.2021
Skills
- Teamwork and Collaboration
- Inventory Control and management
- Health Insurance Plan Knowledge
- Managing Customer Complaints
- Documentation and Recordkeeping
- Following cGMP and GMP Standards and SOPs
- Aseptic Techniques and Equipment Calibration
- Quality control and Assurance Testing
Timeline
Student Intern (Applications Project Management)
The Teacher App (TAPP)
04.2022 - 08.2022
Customer Experience Associate
Walmart
02.2022 - Current
Quality Control Analyst
Macbay Pharmaceuticals
06.2021 - 12.2021
Post Graduate- Certificate - Pharmaceutical Science
Durham College
Post Graduate - Certificate - Project Management
Durham College
Bachelor of Science - Pharmacy
Gujarat Technological University
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