Dhanushya Kumar Kamatam
Engineer
Brampton,ON
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task and training in work place. Motivated to learn, grow and excel.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
FC Associate
Amazon
Toronto, ON
09.2022 - Current
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Read and analyzed work orders to verify consistency with Package information.
- Operated pallet jacks and other heavy equipment to transport packages throughout facility.
- Evaluated Packages for irregularities, flaws or damage prior to sorting.
- Selected packing materials based on size, quantity and fragility of package contents and sorted in to respective aisles
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Safely and securely loaded items to prevent damage during transport.
FC Assosciate
Amazon
Montreal, QC
09.2021 - 08.2022
- Recycled the unpicked or damaged packages from the conveyor belt and sorted them.
- Moved the damaged packages to problem solve area. Co-ordinated with associates working in the problem solve area to ensure the repaired packages are sorted to respective destinations.
- Maintained high scan rate during peak hours while working as a scanner.
- Responsible for closing the pallets, printing the destination labels, and moving the closed pallets to the staging area.
- Worked closely with the Process assistants to scan all packages, print labels, and sort the packages according to CPT before the wrap down shift.
- Dealt with the customer service team especially for damaged goods.
Order Picker
Lufa farms
Montreal, QC
07.2021 - 09.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Kept work areas neat, clean and free from debris.
Customer Service Assistant
Master tailors
Tiruapti, Andhra Pradesh
05.2015 - 07.2015
- Managed 20+ incoming calls each day with utmost professionalism and knowledgeable service.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Answered customer questions about product availability and shipment times.
- Communicated with suppliers to maintain updated information regarding status of current orders.
- Maintained and managed customer files and databases.
- Investigated and resolved accounting, service and delivery concerns.
Education
Master of Engineering - Mechanical Engineering
Concordia University
Montreal, QC 01.2021 - 08.2022
Skills
Order picking skills
Order execution
Shipping and receiving
Inventory management
Retail merchandising
Stocking
Forecasting skills
Warehouse safety
Proficiency in [Technology]
Trend Analysis
Complaint resolution
Timeline
FC Associate
Amazon
09.2022 - Current
FC Assosciate
Amazon
09.2021 - 08.2022
Order Picker
Lufa farms
07.2021 - 09.2021
Master of Engineering - Mechanical Engineering
Concordia University
01.2021 - 08.2022
Customer Service Assistant
Master tailors
05.2015 - 07.2015