Dexter Spring
Victoria,BC
Summary
A dynamic Guest Services representative with a proven track record at a first-class golf course, excelling in both customer service and equipment maintenance. Recognized for resolving conflicts effectively and enhancing guest experiences. Helpful to all fellow staff members, consistently ensuring operational efficiency and readiness for events. Experienced coach and mentor for youth hockey players looking to improve their skills and knowledge of the game. Communicates well with players and parents, ensuring goals and standards are met.
Overview
2
2
years of professional experience
Work History
Hockey Camp Coach
Hockey in the Rockies
Cranbrook, B.C.
08.2023 - Current
- Worked with children.
- Coordinated camp activities and ensured safety of all participants.
- Helped conduct daily practice sessions to enhance team performance and individual skills.
- Collected feedback from parents regarding overall satisfaction with the program.
- Communicated with parents regarding progress made by their children at the camp.
Guest Services
Wildstone Golf Course
Cranbrook, British Columbia
05.2023 - 08.2024
- Conducted routine battery maintenance and charging of golf carts.
- Prepared golf carts for use by stocking with towels, pencils and scorecards.
- Staged and put away golf carts based on forecasted business and instructions from management team.
- Performed minor repairs and adjustments to golf carts, reporting any problems to management.
- Resolved any conflicts in a professional manner.
- Worked closely with staff members in order to maintain efficient workflow.
- Greeted guests with positive and engaging attitude to promote superior experiences.
- Assisted in setting up for golf tournaments and special events.
Education
High School Diploma -
Qelensen A Len Secondary
Langford, BC06-2027
Skills
- Customer service
- Equipment maintenance
- Hockey skills
- Team collaboration
- Problem solving
- Time management
Voluntary
- Taught elementary school children how to solve a Rubik's Cube.
- Washed cars at my Dad's car dealership.
- Helped coach and mentored younger minor hockey players.
References
References available upon request.
Timeline
Hockey Camp Coach
Hockey in the Rockies
08.2023 - Current
Guest Services
Wildstone Golf Course
05.2023 - 08.2024
High School Diploma -
Qelensen A Len Secondary
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