Summary
Overview
Work History
Skills
Timeline
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Dexter Pullyblank

Vancouver,British Columbia

Summary

I am a 23-year-old with almost 5 years of food service and retail experience. I've been described by previous employers and coworkers as quick, dedicated, and fun to work with. I am not in school and have very flexible availability, as well as a vehicle for easy commutes.

Overview

4
4
years of professional experience

Work History

Barista

Purebread
03.2023 - 06.2025
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Described menu items to customers and suggested products based on stated preferences.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.

General Staff

Carl's Jr
08.2021 - 12.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, queries, and complaints.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Organized custodial closets to easily find equipment and supplies.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.

Barista/Retail

Barnes & Noble
10.2021 - 01.2022
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Engaged with customers on books, authors, films and other various product-relevant subjects.
  • Recommended books and other products to customers.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.

Skills

  • Barista experience
  • Latte art
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Order taking
  • Espresso machine operation
  • Safe food handling practices
  • Food preparation
  • Menu memorization
  • Retail management
  • Table bussing

Timeline

Barista

Purebread
03.2023 - 06.2025

Barista/Retail

Barnes & Noble
10.2021 - 01.2022

General Staff

Carl's Jr
08.2021 - 12.2022

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Dexter Pullyblank