Devon Pead
Victorville
Summary
Highly attentive Courtesy Clerk with experience in retail environments. Maintained cleanliness and orderliness of store facilities, providing top-notch customer service and assisting shoppers with various needs. Demonstrated strengths include strong organizational skills, ability to handle multiple tasks simultaneously, and commitment to delivering high levels of customer satisfaction. Contributed significantly to improving store's overall efficiency through proactive actions and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Stater Brothers
Riverside
08.2024 - 03.2025
Stater Brothers
Stater Brothers
Victorville
03.2023 - 08.2024
- Directed customers to product locations throughout store to help find requested items.
- Maintained a neat and orderly work area at all times.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Verified that pricing tags matched item descriptions before placing them on shelves.
- Retrieved shopping carts from parking lots and other areas of the store premises.
- Facilitated the smooth flow of carts during peak times to avoid congestion.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Monitored customer traffic flow in order to ensure smooth operation of store functions.
- Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
- Assisted customers with loading their purchases into their vehicles.
- Provided assistance to customers by answering questions about products or services available in the store.
- Inspected carts for damages or broken parts and reported them to supervisor.
- Gathered carts from parking lot and inside store for customer use.
Education
High School Diploma -
Cobalt Institute Of Math And Science
Victorville, CA05-2024
Some College (No Degree) - Anthropology/Education
University of California, Riverside
Riverside, CASkills
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Store maintenance
- Negotiation skills
- Bagging techniques
- Market awareness
- Calm and professional under pressure
- Active listening
- Communication skills
- Guest greeting
Accomplishments
- Honor Roll student
- ASB president in High school
- Team captain on basketball team
- Academic excellence 3x
Affiliations
- I play basketball
- Ride dirt bikes
- Do yard work
Timeline
Courtesy Clerk
Stater Brothers
08.2024 - 03.2025
Stater Brothers
Stater Brothers
03.2023 - 08.2024
High School Diploma -
Cobalt Institute Of Math And Science
Some College (No Degree) - Anthropology/Education
University of California, Riverside
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