Devon Leche
Surrey,BC
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
11
11
years of professional experience
Work History
Server
Atlas Steak + Fish
Langley, British Columbia
05.2019 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Catering Manager / Restaurant Supervisor / Server
Beach Grove Golf and Country Club
Tsawwassen, BC
11.2013 - 05.2019
- Supervised servers during catered events to ensure high standards of service were met.
- Managed inventory control, ensuring availability of necessary supplies while minimizing waste and reducing costs.
- Addressed and resolved customer complaints, ensuring a positive experience and fostering repeat business.
- Developed and maintained strong relationships with clients, vendors, and venue managers, fostering a network of partners.
- Conducted staff performance evaluations, providing feedback and coaching to enhance service quality.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
Education
Golf And Hospitality Management
Selkirk College
Nelson, BCHigh School Diploma -
Lord Tweedsmuir Secondary School
Surrey, BCSkills
- Exceptional customer service
- Strong work ethic
- Multitasking and organization
- Customer service
- Positive and professional
- Food and beverage pairings
Timeline
Server
Atlas Steak + Fish
05.2019 - Current
Catering Manager / Restaurant Supervisor / Server
Beach Grove Golf and Country Club
11.2013 - 05.2019
Golf And Hospitality Management
Selkirk College
High School Diploma -
Lord Tweedsmuir Secondary School
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