Devin Macleod
Customer Service Expert
Fort McMurray,Alberta
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors and understanding customer desires.
Overview
15
15
years of professional experience
Work History
Courier
Purolator
01.2010 - Current
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Daily inventory checks and tracking
Customer Service Representative
Costco
01.2008 - 01.2010
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
Education
Journeywomen Start, Women Building Futures
Keyano College
Fort McMurray, ABSkills
Multitasking
Timeline
Courier
Purolator
01.2010 - Current
Customer Service Representative
Costco
01.2008 - 01.2010
Journeywomen Start, Women Building Futures
Keyano College
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