Devananda Anilkumar
7080 193 St, Surrey,BC
Summary
Personable and customer service-oriented professional with a proven track record in the industry. Skilled in establishing strong rapport with clients, ensuring their satisfaction, and contributing to the overall success of the company. Known for articulate communication, enthusiasm, and a results-oriented approach, with a genuine passion for building relationships, cultivating partnerships, and driving business growth. Highly motivated server with an engaging personality and a flexible approach to meet customer needs. Recognized for upbeat and friendly demeanor, adept at anticipating customer preferences to create enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Campus 4 U International
07.2023 - 07.2024
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Greeted customers and provided exceptional customer service when approached.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Server
James Restaurant
01.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Biotechnology
TRINITY WESTERN UNIVERSITY
Langley, BC09-2028
HIGH SCHOOL DIPLOMA -
VIJAYA HIGH SCHOOL
Pulpally, Wayanad, India03-2023
Skills
- MS Office Proficiency
- Organization
- Critical thinking
- Time Management
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Problem-solving
- Teamwork
- Customer Service
- Safe Food Handling
- Food Preparation
- Cash Handling
Languages
English
Hindi
German
Tamil
Community Service
Bharat Scouts and Guides
Solid team player with upbeat, positive attitude and proven skill in establishing remote working.
Managed a team of eight cadets in Materials to Supporters.
Achieved Rajya Puraskar Award.
Knowledge on Basic First Aid.
Availability
- Monday: 11:00 AM - 11:00 PM
- Tuesday: 11:00 AM - 11:00 PM
- Wednesday: 11:00 AM - 11:00 PM
- Thursday: 11:00 AM - 11:00 PM
- Friday: 11:00 AM - 11:00 PM & overnight
- Saturday: 6:00 AM - 11:00 PM & overnight
- Sunday: 6:00 AM - 11:00 PM
Timeline
Server
James Restaurant
01.2024 - 07.2024
Customer Service Representative
Campus 4 U International
07.2023 - 07.2024
Bachelor of Science - Biotechnology
TRINITY WESTERN UNIVERSITY
HIGH SCHOOL DIPLOMA -
VIJAYA HIGH SCHOOL
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